Complaints Handler
4 weeks ago
**Complaints Advisor**
**£12.36ph**
**Full time - Monday to Friday 9am - 5pm**
**Start Date - ASAP**
My client is the original online trade directory set up to connect tradespeople with their consumer. It allows trades to become members of a platform where they can advertise their business to 1.4million unique users a month.
**Tasks**:
- Checking complaints and identifying and removing content that is not fit for the website
- Speaking to trades and homeowners to aid a resolution
- Helping Trades move on from negative reviews and helping them improve their profile
Ideals
- Previous complaints experience - Desirable
- Previous telephone experience - essential
- Fast typing skills
**Salary**: £12.36 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Portsmouth, PO6 3EN: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
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