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    {"title": "Customer Service Executive/ Call Handler", "description": "Customer Service Executive/ Call HandlerWe are seeking a highly skilled and experienced Customer Service Executive/ Call Handler to join our team in Portsmouth. As a key member of our specialist customer support team, you will be responsible for providing exceptional customer service and...

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    Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full time

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Customer Service Executive/ Call Handler

4 months ago

Portsmouth, United Kingdom Dynamite Recruitment Full time

Customer Service Executive   / Call Centre Operative Start Date: Immediate   Location: Portsmouth   Salary: £12.00- £12.25 per hourThis is a temporary position to start asap, and we have positions between 3 and 6 months Hours of work: This is a full-time position that requires someone to work a slight shift rota of the following.  Monday to Friday, 8am to 4.30 OR 8.30-5 OR 9.30am to 6pmDynamite Recruitment is delighted to represent this corporate client in recruiting for a Customer Service Advisor to join the team in Portsmouth. Our clients offer a specialist service and pride themselves on going the extra mile for a customer.   As a Customer Service Executive/ Call Handler you will be responsible for: Assisting within a specialist Customer Support team  Taking a high volume of calls from customers .Assisting them with their enquiries  To arrange to book in car services , MOTs and repairs to vehicles  Handle a variety of customer enquiries via email and on the telephone.  To process legal documents onto the system  Data entry of highly important information To liaise with third parties to manage customer enquiries and issues.  Complaint handling  Ensure information that has been input onto the system is done with high levels of accuracy and administration tasks are handled with care.   As a Customer Service Executive/ Call Handler you will have/be: Previous experience in managing high call volumes in a previous position  Previous experience in a telephone based  customer service role would be required Will be computer literate. Will have a “can do “attitude and be willing to learn. Must have a good eye for detail and have good IT skills. Will be available to start Immediately. Please submit your CV immediately