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Complaints Handler
2 weeks ago
LH/CATCH_ :
Salary Package:
£ £12.00 per hour
Location:
Portsmouth, England
Consultant:
Lynsey
Posted: 20/11/2023
Description:
Complaints Advisor
£12.36ph
Full time - Monday to Friday 9am - 5pm
Temporary role (2-3 months with the possibility of extension)
My client is the original online trade directory set up to connect tradespeople with their consumer.
It allows trades to become members of a platform where they can advertise their business to 1.4million unique users a month.
Tasks:
- Checking complaints and identifying and removing content that is not fit for the website
- Speaking to trades and homeowners to aid a resolution
- Helping Trades move on from negative reviews and helping them improve their profile
- Previous complaints experience
- Desirable
- Previous telephone experience essential
- Fast typing skills
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