Complaints Handler

2 weeks ago


Portsmouth, Portsmouth, United Kingdom Wild Recruitment Full time

Complaints Advisor

£12.36ph

Full time
Monday to Friday 9am - 5pm

Temporary role
My client is the original online trade directory set up to connect tradespeople with their consumer.

It allows trades to become members of a platform where they can advertise their business to 1.4million unique users a month.


Tasks:

  • Checking complaints and identifying and removing content that is not fit for the website
  • Speaking to trades and homeowners to aid a resolution
  • Helping Trades move on from negative reviews and helping them improve their profile
Ideals

  • Previous complaints experience
  • Desirable
  • Previous telephone experience essential
  • Fast typing skills

Job Types:
Full-time, Temporary contract

Contract length: 3 months

Pay:
£12.36 per hour

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person
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