Billing and Benefits Officer

3 weeks ago

Basildon, United Kingdom Business Smart Solutions Full time

The purpose of this post is to administer Housing Benefit and Local Council Tax Support assessment, ensuring a high standard of quality and accuracy of work. In addition to administer Council Tax billing, up to and including the issue of the bill. Staff will ensure that all work undertaken is in accordance with law, regulations and guidelines and handled as promptly and efficiently as possible.

**The Opportunity**

The Revenues and Benefits Service administers the billing and collection of Council Tax, Business Rates liabilities and corporate debt, the assessment of Housing Benefit and the Local Council Tax Support (LCTS) scheme. The Service is responsible for ensuring that benefits are paid timely and accurately and that the tax base is protected.

The post holder will ensure that decisions on Housing Benefit entitlement are made in accordance with law and policy guidelines, and that Council Tax demands and notices are issued in a timely manner for liability, exemptions, discounts and reliefs.

All staff must be mindful of potential fraud and that suspected irregularities are referred for investigation in all cases. A common factor in Revenues and Benefits services is that any member of staff may be called upon to act as a witness in proceedings in courts or tribunals to give factual evidence.

**Accountabilities**
- Day-to-day administration of Council Tax billing and benefits processes, whilst seeking to promote efficiency and continuous improvement.
- Understand the impact that all assessments, accuracy and overpayments have on subsidy.
- Administer the Local Council Tax Support Scheme in accordance with local policy and guidelines.
- Make decisions in respect of Council Tax liability, exemptions, discounts, reliefs and Housing Benefit entitlement and that notices are issued in a timely manner, referring any matters of doubt to a Senior Billing and Benefits officer.
- Ensure the accuracy of the property and taxpayer database, including Housing Benefits and LCTS data, by updating the IT systems and agreeing totals to Valuation Office Agency where appropriate.
- Undertake enquiries to identify exemptions, discounts and reliefs from council tax and evaluate household details relating to Housing Benefit / Local Council Support claims, carrying out detailed assessments of income, capital and other resources relating to entitlement.
- Verify and validate information, making all necessary calculations to determine entitlement and notifying customers accordingly.
- Liaise with Visiting Officers in relation to establishment of liabilities, reliefs and other queries, including the completion of new dwellings and claims for benefit and LCTS.
- To maintain an awareness of current legislation, policy and guidance relating to Council Tax, Housing Benefits and Local Council Tax Support.
- Respond to requests from customers for clarification of decisions, providing statements of reasons, correcting any errors discovered and reconsidering any decisions where appropriate.
- To liaise with all internal and external partners as required.
- Undertake all the duties within the framework of Equal Opportunities.
- Any other duties appropriate to the post: These other duties must be equivalent to or below the salary and status of the role and, where appropriate, under the Equality Act 2010, due consideration must be given to any employees with a “protected characteristic”.
- You must cooperate in all matters relating to Health and Safety and implement all procedures for your job role. The identification of Health and Safety related risks within the working environment must be highlighted to your management.

**A few things to note**
- The rate for this role is Up to £28 per hour
- The term for this role is 6 months initially

**What we're looking for**
- Demonstrable experience of working in a benefits section or in a similar environment dealing with income-related assessments.
- A good working knowledge of Council Tax and Housing Benefits law and procedures
- Experience of customer/public contact demonstrating good communication and interpersonal skills
- Experience of accurately maintaining and interpreting personal and financial data, ideally using CIVICA Software
- Educated to GCSE level or equivalent, indicating an aptitude for mathematics and English language
- Professionally qualified to IRRV level or willing to study for the IRRV

**Equal Opportunities**

Business Smart Solutions are a Recruitment Agency - We hire talented and passionate people from a variety of backgrounds because we want our global worker base to represent the wide diversity of our clients. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're passionate about working for a role in local government and share our company values, we encourage you to apply.

**Job Types**: Full-time, Temporary contract
Contract length: 6 m

  • Billing and Benefits Officer

    2 weeks ago

    Basildon, United Kingdom Kingswood Group Full time

    Kingswood Group are assisting our client to recruit a temporary Council Tax Billings and Benefits Officer for their Basildon office. This will be for approximately 6 months. The purpose of this post is to administer Housing Benefit and Local Council Tax Support assessment, ensuring a high standard of quality and accuracy of work. In addition to administer...

  • Billing and Benefits Officer

    3 weeks ago

    Basildon, United Kingdom HR GO Recruitment Full time

    **TEMPORARY 6 MONTH PERIOD** *** **FULL TIME - £25 - £28 PER HOUR** Job Overview: Key Responsibilities: - Manage Council Tax and Housing Benefits services for the Council - Process Council Tax and Housing Benefit claims and determine eligibility - Ensure that Council Tax and Housing Benefit records are accurate and up-to-date - Provide advice and...

  • Front Office Team Member

    3 weeks ago

    Basildon, United Kingdom Holiday Inn Basildon Full time

    **Front Office Team Member**: **HI Basildon** **:Check out the hotel on our virtual tour! **The Opportunity** We are looking for a highly motivated and customer-focused individual to join our hotel as a Front Office Team Member. As the first point of contact for our guests, you will play a crucial role in creating a memorable and seamless guest...

  • Front Office Team Member

    7 days ago

    Basildon, United Kingdom Holiday Inn Basildon Full time

    **Front Office Team Member**: **HI Basildon****: **The Opportunity** We are looking for a highly motivated and customer-focused individual to join our hotel as a Front Office Team Member. As the first point of contact for our guests, you will play a crucial role in creating a memorable and seamless guest experience. **Responsibilities**: - Provide...

  • Bookkeeper / Office Assistant

    2 months ago

    Basildon, United Kingdom GRS ONE Ltd Full time

    Job details - Bookkeeper Required Salary £15 an hour Job type Temp / Permanent **Qualifications**: - QuickBooks Bookkeeping (Construction Company) Full Job Description Bookkeeper / Office Assistant Full time - 35-40 hours per week over 5 days £15 p/hour (negotiable depending on experience) GRSONE are looking for a motivated individual to join our...

  • Administrative Officer

    3 weeks ago

    Basildon, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 295099**Salary**: - £21,775- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Bookkeeper / Office Assistant

    2 months ago

    Basildon, United Kingdom GRS ONE Ltd Full time

    Job details - Bookkeeper Required Salary £14 - 15 an hour (negotiable based on experience) Job type Full / Part time /Temp / Permanent (to be agreed) **Qualifications**: - QuickBooks Bookkeeping (Construction Company) Full Job Description Bookkeeper / Office Assistant Full time / Part time (to be agreed) £ 14 - 15 p/hour (negotiable depending on...

  • Import Operator

    1 month ago

    Basildon, United Kingdom Bennett and Game Recruitment LTD Full time

    Import Operator - FCL Position Remuneration Salary - Circa £25K - £26K Monday to Friday 08:30am - 17:30pm In-house training and development Auto enrolment pension NHS Top Up health scheme 20 Days Holiday + Bank Holidays (1 additional day added per year of service up to 25 days) Access to a modern kitchen with the use of a TV, Pool and Ping Pong Table + an...

  • Import Operator

    4 weeks ago

    Basildon, United Kingdom Bennett and Game Recruitment LTD Full time

    Import Operator - FCL Position Remuneration Salary - Circa £25K - £26K Monday to Friday 08:30am - 17:30pm In-house training and development Auto enrolment pension NHS Top Up health scheme 20 Days Holiday + Bank Holidays (1 additional day added per year of service up to 25 days) Access to a modern kitchen with the use of a TV, Pool and Ping Pong Table + an...

  • Warehouse/office Cleaner

    2 weeks ago

    Basildon, United Kingdom Clean and Fresh Cleaning Services Ltd Full time

    We currently have a position become available for a part time Cleaner, to clean a warehouse & office in the Burnt Mills Industrial Estate, Basildon. The position requires the cleaner to be able to get to the premises independently for the evenings. Hours are 15 hours per week, with 3 hours cleaning per evening (4pm pm until 7pm). The cleaning will consist...

  • Import Operator

    1 month ago

    Basildon, United Kingdom Bennett and Game Recruitment LTD Full time

    Import Operator - FCL Position RemunerationSalary - Circa £25K - £26KMonday to Friday08:30am - 17:30pmIn-house training and developmentAuto enrolment pensionNHS Top Up health scheme20 Days Holiday + Bank Holidays (1 additional day added per year of service up to 25 days)Access to a modern kitchen with the use of a TV, Pool and Ping Pong Table + an Arcade...

  • Import Operator

    4 weeks ago

    Basildon, United Kingdom Bennett and Game Recruitment LTD Full time

    Import Operator - FCL Position RemunerationSalary - Circa £25K - £26KMonday to Friday08:30am - 17:30pmIn-house training and developmentAuto enrolment pensionNHS Top Up health scheme20 Days Holiday + Bank Holidays (1 additional day added per year of service up to 25 days)Access to a modern kitchen with the use of a TV, Pool and Ping Pong Table + an Arcade...

  • Bookkeeper / Office Assistant

    2 weeks ago

    Basildon, United Kingdom Taylor Hawkes Ltd Full time

    General Responsibilities  Raise / upload invoices and send to multiple clients (using Client Portals etc)  Invoice processing / managing internal sign off procedure  Managing Sub-contractor invoices / queries / Sub-contractor verification  Bank reconciliation  Credit Control - pending / overdue invoices  Record supplier invoices on our...

  • Bookkeeper / Office Assistant

    2 weeks ago

    Basildon, United Kingdom Taylor Hawkes Ltd Full time

    General Responsibilities  Raise / upload invoices and send to multiple clients (using Client Portals etc)  Invoice processing / managing internal sign off procedure  Managing Sub-contractor invoices / queries / Sub-contractor verification  Bank reconciliation  Credit Control - pending / overdue invoices  Record supplier invoices on our...

  • Senior Healthcare Technical Officer

    3 weeks ago

    Basildon, United Kingdom NHS Blood and Transplant Full time

    **Senior Healthcare Technical Officer** **Job Summary** As Senior Healthcare Technical Officer you will act as the first point of contact for hospitals requesting emergency deliveries, ensuring that their orders are entered and issued with the utmost efficiency. As well as performing a number of technical and scientific tasks - such as monitoring the...

  • Warehouse/office Cleaner

    2 weeks ago

    Basildon, Essex, United Kingdom Clean and Fresh Cleaning Services Ltd Full time

    We currently have a position become available for a part time Cleaner, to clean a warehouse & office in the Burnt Mills Industrial Estate, Basildon. The position requires the cleaner to be able to get to the premises independently for the evenings.Hours are 15 hours per week, with 3 hours cleaning per evening (4pm pm until 7pm).The cleaning will consist of...

  • Bookkeeper / Office Assistant

    2 weeks ago

    Basildon, Essex, United Kingdom GRS ONE Ltd Full time

    Job details - Bookkeeper RequiredSalary£15 an hourJob typeTemp / PermanentQualifications: QuickBooks Bookkeeping (Construction Company)Full Job DescriptionBookkeeper / Office AssistantFull time hours per week over 5 days£15 p/hour (negotiable depending on experience)GRSONE are looking for a motivated individual to join our growing company as a Bookkeeper.-...

  • Shipping Administrator

    2 months ago

    Basildon, United Kingdom Xcel Recruitment Full time

    Our client, a freight forwarder is looking for a Shipping Administrator to join their office in Basildon. All training will be provided so this would be a great opportunity to get into a thriving industry. **MAIN RESPONSIBILITIES** - Loading on bill of lading instructions to create house bills - Submitting carrier instructions for master bills - Arranging...

  • Chief Officer

    2 weeks ago

    Basildon, Essex, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    The Chief People and Organisational Development Officer (CPO) is responsible for providing strategic and operational leadership on all aspects of people management to support the delivery of excellent patient care to the population of Mid and South Essex. As a Board level executive, the CPO is responsible to the Chief Executive and will be responsible for...

  • Administrative Officer

    4 weeks ago

    Basildon, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 268431**Salary**: - £25,614- Outer London**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - DWP - Work and Health Services - Universal Credit Service Centre**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number...