Customer Service Administrator

2 weeks ago


NewarkonTrent, United Kingdom Currys Full time

**Customer Service Administrator**:
Newark Distribution Centre (LM0012) - Long Hollow Way, Newark, Notts, NG24 2NH

Permanent

Full Time

Grade 1

Hours - 37.5 hours per week
Shift Pattern - 4 days on and 4 days off, 8am - 7.30pm
Salary - £21,489 per annum

Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customers - online, in-store or in their homes. And it’s all down to our people, 30,000+ capable and committed colleagues, learning together, growing together, making us amazing and celebrating the wins.

Join us as a Customer Service Administrator in our Customer Repair Centre in Newark and you'll be responsible for communicating with customers and providing administrative support. You’ll do it because you love being part of a team who deliver the best customer service and get a buzz out of resolving challenges. It’s a great feeling, and you’ll get to experience it often.

As part of this role, you’ll be responsible for:

- Communicating with internal stakeholders, customers, suppliers and 3rd parties
- Processing customers’ write offs for white goods (large electrical products e.g., washing machines, refrigerators, etc) and brown goods (small electrical products, e.g., TVs, mobile phones, computers, etc)
- Completing administrative tasks including producing data for reporting using various systems including Excel
- Supporting the wider team with queries or support where required

People skills are one thing, but you’ll go a step further here by providing customer service that puts our customers first. You won’t stop in your pursuit of the best for your team, the business, our customers and yourself.

You will need:

- Experience or exposure to providing customer service
- A track record of providing excellent administrative support
- A working knowledge of Excel
- Strong attention to detail
- Flexible approach to work
- Excellent verbal and written communication skills
- Passion and enthusiasm for working in a fast-paced team

We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day-to-day. Benefits that work for you, your lifestyle and your career. They include:

- Performance related bonus
- Product discounts on the latest tech
- A range of wellbeing initiatives
- 6 weeks of annual leave (inclusive of bank holiday entitlement)

Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented team and unbox your passion at the UK’s best-known retailer in tech.


  • Customer Service

    4 weeks ago


    Newark-on-Trent, United Kingdom Quality Service Recruitment Full time

    Immediate starts available for Customer Service / Administrators out of the Newark area. We can offer very flexible working hours and you can work between 20-39 hours per week depending on what your availability is. Those who must work around school hours - this could be a perfect role for you! **About Quality Service Recruitment**: We are proud to be one...


  • Newark-on-Trent, United Kingdom Express Recruitment Full time

    Express Recruitment are delighted to be supporting a leading Nottinghamshire manufacturing company, who are looking to expand their customer service team. **Roles & Responsibilities** - Answering inbound calls from current customers - Handing customer enquires - Providing information on the product and process - Doing general admin duties - Prioritising...


  • Newark-on-Trent, United Kingdom Reflect Recruitment Group Full time

    We are recruiting for 2 part time Customer Service Representatives for a company based in Sutton On Trent. This is a genuine temporary to permanent position. 20 hours per week with flexibility. Minimum wage with the view to increase salary/hours. We are looking for 1 Customer Service Agent and 1 general all rounder to help the Sales and Customer Services...


  • Newark-on-Trent, United Kingdom Eden Tyres & Servicing Full time

    We are in search of a Customer Service Advisor to join our team at the Newark-On-Trent branch in Nottingham, UK. This role presents an excellent opportunity for a professional individual to become a valued member of our friendly team. Position: Customer Service Advisor Location: Newark-On-Trent, Nottingham Type: Part-Time (Flexible hours, adaptable to...


  • Stoke-on-Trent, United Kingdom Fletcher Moorland Full time

    Fletcher Moorland are dedicated to delivering exceptional service to our customers around the clock. We are expanding our team and seeking a talented Night Shift Customer Service Administrator to join our team. If you are a night owl with excellent customer service and administrative skills, we want to hear from you! **Key Responsibilities**: - Assist...


  • Newark-on-Trent, United Kingdom Future Prospects Full time

    **Administrative Assistant** **Newark, Part time, Permanent** **Hourly rate £12-13** Our long-established, family owned and operated client is looking for an **Administrative Assistant** to join them on a part-time basis. This supportive position will take on a variety of responsibilities to support the Office Manager. **THE ROLE** As an **Administrative...


  • Newark-on-Trent, United Kingdom VIA EAST MIDLANDS LIMITED Full time

    To provide a wide range of Highway Liaison duties as part of the Highway Management Team across Nottinghamshire. - Manage all elements of your apprenticeship, (including tracking and achieving the 20% off the job element) in line with quality and timescale requirements to achieve the apprenticeship programme. - To assist in ensuring a wide range of problems...


  • Newark-on-Trent, United Kingdom Future Prospects Full time

    **Reservations Administrator** **Newark, Full Time, Permanent** **£21,000 (rising to £21,500 after 6 months)** We are seeking a **Reservations Administrator** for our Newark based client on a full time basis. You will be joining a friendly, welcoming team in a varied and exciting role. **ROLE AND RESPONSIBILITIES** As **Reservations Administrator**,...


  • Newark-on-Trent, United Kingdom Future Prospects Full time

    **Accounts Administrator** **Newark, Part Time, Permanent** **£Competitive Salary DOE** We are seeking a confident, efficient and enthusiastic Accounts Administrator to join our Newark based client on a part time, permanent basis. **THE ROLE** Your responsibilities as an Accounts Administrator will include: - Manage Sales and Purchase Ledger, creating...


  • Sunbury-on-Thames, United Kingdom Job Box Recruitment Limited Full time

    **Customer Service Administrator** Sunbury Permanent - Full Time - Office based 5 days a week This is an exciting opportunity to work within the Customer Service Department of a well established organisation. You'll be providing an administration service which includes: - Order processing through their in house system - Dealing with any logístical...


  • Stow on the Wold, United Kingdom RME Consultants Full time

    **RME Consultants are working with an organisation in the Cheltenham area to find a Customer Service Administrator to join their growing team.** **Role: Customer Service Administrator** **Salary: £22,000 - £24,000 per annum** **Working Hours: Monday - Friday, Full time office based** **Contract: Permanent** **Location: Stow on the Wold** **Main...

  • Administrator

    4 weeks ago


    Newark-on-Trent, United Kingdom Travis Perkins plc group Full time

    Support your team and look forward to a career with a UK market leader - Be at the hub of close‐knit team and a thriving business - Keep our company running like clockwork - and help us to be the best - Enjoy career development opportunities at a top UK employer At Travis Perkins we pride ourselves on being a great place to work. We’re a top employer...


  • Newark-on-Trent, United Kingdom S J Insulations Ltd Full time

    S J Insulations Ltd are a Nottinghamshire based Company offering Solar PV installs nationwide. Job Purpose: Provides office services by implementing administrative systems, procedures, and policies, and monitoring projects, technical submissions and quality checking survey and installation compliance pictures and paperwork. **Duties**: - Works within the...


  • Southend-on-Sea, United Kingdom Reed Business Support Full time

    I am currently recruiting for a Customer Service Administrator to join a property management company based near to Southend. The company boasts a strategic objective of providing an exemplary level of service to its customers and clients. Salary is negotiable. This is a full time, permanent opportunity, to join a busy team and help assist in the day-to-day...

  • Order Administrator

    4 weeks ago


    Newark-on-Trent, United Kingdom Reflect Recruitment Group Full time

    We have a genuine Temporary to Permanent opportunity for someone to join a well established and busy company in a newly appointed Administration role. This role was created to provide extra support due to ongoing growth and we are looking for someone with a great attitude and a desire to be part of a team. We are happy to consider someone who has previous...


  • Newark-on-Trent, United Kingdom VIA EAST MIDLANDS LIMITED Full time

    Support the operation and delivery of Road Safety services to reduce the incidence and severity of road traffic collisions. - Manage all elements of your apprenticeship, (including tracking and achieving the 20% off the job element) in line with quality and timescale requirements to achieve the apprenticeship programme. - Support the development of new...

  • Service Administrator

    4 weeks ago


    Stoke-on-Trent, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Ford Stoke** At Bristol Street Motors Ford Stoke we are looking for a Service Administrator to join the team! We are offering a basic salary of £23,500 with an OTE of £25,000 plus great company benefits! The general duties of the role: - Service work undertaken on the vehicle meets brand requirements - Submission of all invoiced...


  • Newark-on-Trent, United Kingdom GXO Logistics Full time

    Have you ever worked in a fast-paced logistics environment? Do you have experience in transport but want a new challenge where you can further develop your skills and knowledge? We are looking for a full-time, permanent **Transport Administrators** to join our team in **Newark**, working in partnership with our customer **Currys** at their distribution...


  • Stoke-on-Trent, United Kingdom Premier Placement Services Full time

    We are looking to recruit Customer Services Advisors to work for our successful client, in their brand-new office as part of a dynamic team. Based in Meir, Stoke-On-Trent. Shifts are 08:30-16:30 or 09:30-17:00, Monday - Friday. £10-£10.40 per hour. This role involves: - Tracking customer orders. - Data entry. - Reporting any issues with damages etc. -...


  • Stoke-on-Trent, United Kingdom MEDIA BASE SPORTS 2 LIMITED Full time

    The purpose of this role is to provide excellent customer service and ensure that all jobs are processed accurately and within agreed timescales. Please refer to the job description and person specification for more detailed information about this job role. Stoke-on-Trent City Council has officially launched its new housing repairs and maintenance company,...