Customer Service Administrator
1 month ago
**RME Consultants are working with an organisation in the Cheltenham area to find a Customer Service Administrator to join their growing team.**
**Role: Customer Service Administrator**
**Salary: £22,000 - £24,000 per annum**
**Working Hours: Monday - Friday, Full time office based**
**Contract: Permanent**
**Location: Stow on the Wold**
**Main Duties for the Customer Service Administrator**:
- **Managing customer orders efficiently**:
- **Directly communicating with customers to address inquiries about orders, backlogs, and stock availability**:
- **Resolving courier-related issues and assisting customers facing delivery challenges**:
- **Handling incoming phone calls promptly and appropriately, either addressing them directly or redirecting as needed**:
- **Undertaking additional support tasks for the project delivery team as necessary on a daily basis.**
**Experience requirement for the Customer Service Administrator**:
- **Previous customer service experience within an office environment**:
- **Excellent communication skills**:
- **Ability to problem solve**:
- **Microsoft skills**
**COMG**
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£24,000.00 per year
Schedule:
- Monday to Friday
Application question(s):
- Do you have Customer service (Office based) experience?
Work Location: In person
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