Claims Administrator
7 months ago
**Company description**:
**Job Title**: Claims Administrator
**Location**: Tunbridge Wells
**Contract**: Full-Time/ Permanent
**Salary**: £22,308
**Hours**: Monday - Friday
**AA Summary**
Assuming The AA is just about roadside help? There’s more to us than meets the eye.
The AA is one of the UK’s most well-known and trusted brands. We provide a range of services to millions of customers, from roadside assistance to insurance and driving lessons. Our mission is to help keep Britain moving, and we’re looking for dedicated individuals to join our team. Are you ready to join?
LI-THEAA #LI-Hybrid
**This is the job**:
In this role, your primary focus will be providing dedicated business support for various administrative tasks. You’ll play a crucial part in ensuring the smooth operation of our claims handling system.
Your attention to detail and commitment to efficient processes will contribute significantly to our overall efficiency and effectiveness in managing claims.
**What will I be doing?**:
- **Franking Outgoing Post**: You’ll handle the efficient processing of outgoing mail, ensuring it’s appropriately stamped and dispatched.
- **Processing Recorded Delivery Letters**: Your role involves managing recorded delivery letters, meticulously tracking their receipt and distribution.
- **Scanning and Indexing Incoming Physical Post**: As part of our streamlined process, you’ll scan and accurately index incoming physical mail.
- **Processing Outgoing Cheques**: You’ll be responsible for processing outgoing cheques, adhering to established procedures and accuracy standards.
**What do I need?**:
- **Previous Administration Experience**: While preferred, it is not essential.
- **Office Environment Experience**: A minimum of 6 months’ experience working in an office environment is preferable but not essential.
- **Effective Communication Skills**: Demonstrated proficiency in spoken and written communication.
- **Attention to Detail**: A strong focus on accuracy and meticulousness.
- **Deadline Management**: Ability to work well under pressure and meet deadlines.
- **Computer Literacy**: Proficiency in using PCs and good administrative skills.
- **Adaptability and Ownership**: Willingness to take on increased responsibility when necessary.
**Additional Information**:
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- Diverse learning and development opportunities to support you to progress in your career
- 25 days annual leave
- Free AA breakdown membership after 12 months, 50% discount in your first year
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Worksave pension scheme with up to 7% employer contribution
- Dedicated Employee Assistance Programme
- Additional benefits related to grade?
Plus, so much more
As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
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