Current jobs related to 1st Line Support Engineer - Brighouse - Applause IT
-
1st Line Support Specialist
1 month ago
Brighouse, Calderdale, United Kingdom Fusion People Full timeJob OverviewPosition: Service Desk Analyst / 1st Line Support / Helpdesk AnalystSalary: Up to £28,000 (Dependent on Experience)We are seeking a skilled Service Desk Analyst with a minimum of 12 months of relevant experience to join a dynamic and award-winning organization. This role offers an exceptional opportunity for career advancement within a...
-
Service Desk
3 weeks ago
Brighouse, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk AnalystService Desk Analyst / 1st Line Support / Helpdesk Analyst - to £28,000 (DOE) -Brighouse, West Yorkshire,Leading service / support provider has a great opportunity in a truly amazing office for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months...
-
Service Desk
4 weeks ago
Brighouse, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk Analyst Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £28,000 (DOE) -Brighouse, West Yorkshire, Leading service / support provider has a great opportunity in a truly amazing office for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months...
-
1st Line Technical Support Specialist
1 month ago
Brighouse, Calderdale, United Kingdom Fusion People Full timeJob OverviewPosition: Service Desk Analyst / 1st Line Support / Helpdesk AnalystSalary: Up to £28,000 (Dependent on Experience)We are seeking a skilled Service Desk Analyst with a minimum of 12 months of experience to provide exceptional 1st line support in a dynamic and rapidly growing organization. This role offers an excellent opportunity for career...
-
1st Line Support Specialist
1 month ago
Brighouse, Calderdale, United Kingdom Fusion People Full timePosition OverviewWe are seeking a **Service Desk Support Analyst** with a strong background in **1st Line Support** to join our dynamic team. This role offers a competitive salary and the chance to work in a vibrant office environment.The ideal candidate will have a minimum of **12 months experience** in a similar role and possess a proactive attitude. You...
-
Brighouse, Calderdale, United Kingdom Fusion People Full timeJob OverviewFusion People is seeking an experienced Service Desk Analyst/1st Line Support/Helpdesk Analyst to join our rapidly expanding and award-winning organization.Key Responsibilities:Resolve incidents, user queries, and diagnose faults or problems via ticketing systems to meet Service Level Agreements (SLAs).Escalate support cases to 2nd and 3rd line...
-
Brighouse, Calderdale, United Kingdom Fusion People Full timeJob OverviewFusion People is seeking an experienced Service Desk Analyst/1st Line Support/Helpdesk Analyst to join our rapidly expanding and award-winning organization.Key Responsibilities:Resolve incidents, user queries, and diagnose faults or problems via ticketing systems to meet Service Level Agreements (SLAs).Escalate support cases to 2nd and 3rd line...
-
1st Line Technical Support Specialist
1 month ago
Brighouse, Calderdale, United Kingdom Fusion People Full timeJob OverviewPosition: Service Desk Analyst / 1st Line Support / Helpdesk AnalystSalary: Up to £28,000 (Dependent on Experience)Fusion People, a leading service and support provider, is seeking an experienced Service Desk Analyst with a minimum of 12 months of relevant experience. This is an exciting opportunity to work in a dynamic office environment within...
-
Service Desk Support Specialist
2 days ago
Brighouse, Calderdale, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk AnalystFusion People Ltd is seeking an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst to join their rapidly expanding and award-winning organisation.Key Responsibilities:Resolve incidents, user queries, and diagnose faults or problems via ticketing systems to SLA'sEscalate support...
-
Service Desk Support Specialist
1 day ago
Brighouse, Calderdale, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk AnalystFusion People Ltd is seeking an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst to join their rapidly expanding and award-winning organisation.Key Responsibilities:Resolve incidents, user queries, and diagnose faults or problems via ticketing systems to SLA'sEscalate support...
-
Service Desk Support Specialist
1 week ago
Brighouse, Calderdale, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support OpportunityFusion People Ltd is seeking an experienced Service Desk Analyst / 1st Line Support professional to join their rapidly expanding and award-winning organisation. As a key member of the team, you will be responsible for providing exceptional customer service and technical support to internal and external...
-
Service Desk Support Specialist
1 week ago
Brighouse, Calderdale, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support OpportunityFusion People Ltd is seeking an experienced Service Desk Analyst / 1st Line Support professional to join their rapidly expanding and award-winning organisation. As a key member of the team, you will be responsible for providing exceptional customer service and technical support to internal and external...
-
Service Desk Support Specialist
2 weeks ago
Brighouse, Calderdale, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk AnalystJob Summary:Fusion People Ltd is seeking an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst to join our rapidly expanding and award-winning organisation. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to...
-
Service Desk Support Specialist
2 weeks ago
Brighouse, Calderdale, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk AnalystJob Summary:Fusion People Ltd is seeking an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst to join our rapidly expanding and award-winning organisation. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to...
-
Service Desk Analyst
3 weeks ago
Brighouse, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk Analyst Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire, Leading service provider has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills...
-
Service Desk Analyst
3 weeks ago
Brighouse, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk AnalystService Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire,Leading service provider has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills...
-
Service Desk Analyst
3 weeks ago
Brighouse, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk AnalystService Desk Analyst / 1st Line Support / Helpdesk Analyst - to 29,000 (DOE)Brighouse, West Yorkshire,Leading service provider has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills...
-
Service Desk Analyst
3 weeks ago
Brighouse, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk Analyst Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire, Leading service provider has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills...
-
Service Desk Analyst
3 days ago
Brighouse, United Kingdom CV-Library Full timeService Desk Analyst / 1st Line Support / Helpdesk Analyst Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire, Leading service provider has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service...
-
Service Desk Analyst
3 weeks ago
Brighouse, United Kingdom Fusion People Ltd Full timeService Desk Analyst / 1st Line Support / Helpdesk AnalystService Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire,Leading service provider has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills...
1st Line Support Engineer
4 months ago
**1st Line IT Support Engineer**
**Brighouse - £22,000**
**Overview**
Applause IT are looking for a 1st Line IT Support Engineer to join a growing, forward-thinking MSP based in Brighouse. This an opportunity for someone looking to gain experience in a fast paced, service desk environment working with a range of clients andtechnologies. You will be equally comfortable working within a team or autonomously.
**The successful 1st Line IT Support Engineer will have the following responsibilities**:
- Triage and log all service calls accurately in the helpdesk system and maintain full documentation allowing others to pick up if necessary
- Take ownership of user problems and be proactive when dealing with the issue and ensure the client is kept up to date if their case in on going
- Respond positively to all enquiries from clients and help them resolve any problems efficiently and accurately
- Escalate more complex service issues to technical teams as required
- Liaise with third parties as necessary to resolve any issues as they arise
**The successful 1st Line IT Support Engineer will have a range of the following experience**:
- Experience in an IT helpdesk or similar role
- Excellent telephone manner and face to face communication skills
- Good knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10)
- Experience using and troubleshooting Microsoft Office (MS Word, Excel and PowerPoint)
- Basic understanding of PC hardware set-up and configuration
- Basic understanding of networking
- Active Directory/Office 365 experience
Click the **APPLY NOW** button or send your CV to **Lewis[at]applauseit[dot]co[dot]uk** if this is an opportunity of interest.
**Brighouse - £22,000**
**1st Line IT Support Engineer
