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Shift Co-ordinator
4 months ago
**Closing Date - 29th April 2024**
**Job summary**
You will be working with our fantastic sessional team on evenings & weekends, 8 hours every other Saturday on a rota. GP Care Service is open evenings, weekends and Bank Holidays. You will work within a team of Shift Coordinators on a rota to cover the full service opening hours.
You will be required to work across all GP Care Sites.
Your role will be to manage each shift, being the go-to person for the team and will support managing challenging situations with on-call managers.
You will be perfect for this role if you are patient focused, have strong problem-solving skills and are a great communicator.
You will really stand out if you have existing general practice and extended hours experience.
You will work flexibly on a rota to cover service opening times on Saturdays with other Service Coordinators.
**Main duties of the job**
You will work as part of a team to ensure the smooth running of GP Care Wakefield clinics, acting as the link between the delivery team and the management team. You will use your excellent communication and relationship-building skills and will be the first point of contact for the team on shift, escalating issues to the on-call manager, where needed.
Working with the reception team, you will ensure effective utilisation of the service; by monitoring available clinical capacity and supporting any team members who are under pressure. You will also work closely with partners such as Local Care Direct (LCD), NHS (National Health Service) 111 and Mid Yorkshire Hospital Trust (MYHT) to provide patients in the district with a safe and high-quality urgent care service.
You will supervise the reception team on duty, support the induction of new workers and provide training when new processes are introduced. As a highly motivated individual the shift coordinator will have excellent organisational skills, be able to work under pressure and adapt quickly to ensure service continuity and responsiveness.
Please see attached Job Description for full details.
**About us**
Conexus Healthcare is the GP Confederation in Wakefield. Our work includes:
- Delivering high-quality public facing health and care services
- Providing Training and Consultancy support locally and across the UK
- Supporting local Practices and Primary Care Networks (PCNs)
- Providing a voice and influence for General Practice in the Health and Care System
Were proud to have built a respectful, inclusive place to work with staff who want to be part of a dynamic and thriving organisation. We continue to work hard and develop talent, invest in our people and our communities.
Join our growing Conexus family and enjoy:
Minimum 27 days of annual leave plus bank holidays with the option to buy more
Access to wellbeing events & social activities
Volunteering scheme
Free wellbeing and mental health coaching support
**Job description**
**Job responsibilities**
The shift coordinators will work as part of a team to ensure the smooth running of GP Care Wakefield clinics, acting as the link between the delivery team and the management team. The shift co-ordinators will have excellent communication and relationship-building skills and will be the first point of contact for the team on shift, escalating issues to the on-call manager, where needed.
Working with the reception team the shift coordinator will ensure effective utilisation of the service; by monitoring available clinical capacity and supporting any team members who are under pressure. The shift co-ordinator will also work closely with partners such as Local Care Direct (LCD), NHS (National Health Service) 111 and Mid Yorkshire Hospital Trust (MYHT) to provide patients in the district with a safe and high-quality urgent care service.
The shift coordinator will supervise the reception team on duty, support the induction of new workers and provide training when new processes are introduced. As a highly motivated individual the shift coordinator will have excellent organisational skills, be able to work under pressure and adapt quickly to ensure service continuity and responsiveness.
The shift coordinator will be required to work on a rota to ensure that there is adequate shift coordination during the service opening times. The shift coordinator will be supported by an on-call rota provided by the wider Conexus management team.
The post holder will be required to work flexibly and attend any of the sites where our services are provided from. The sites we currently deliver services from are Trinity Medical Centre, Wakefield; Elizabeth Court Surgery, Castleford; Kings Medical Centre, Normanton; Ossett Surgery, Ossett; Northgate Surgery, Pontefract; Church View Health Centre, South Kirkby.
**KEY WORKING RELATIONSHIPS**
**Internal**
Close working relationships with all members of the Conexus Healthcare team, the Chair of the Board, the Board of Directors and staff in our member practices & primary care network
