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Network Support Manager

4 months ago

Canterbury, United Kingdom Pearson Whiffin Recruitment Ltd Full time

**My client is seeking a Network Manager to join their growing, dynamic and dedicated team. The right person would be responsible for the management, installation maintenance, availability and security of the curriculum and administrative ICT network, includingthe hardware and software infrastructure.**

Objectives:

- To ensure that the integrity of the ICT infrastructure is maintained.
- To ensure the smooth running of the ICT Support Service.
- To support the delivery of ICT across the curriculum.
- To advise staff on emerging technologies as appropriate.
- To contribute to the vision of the ICT development.

**Responsibilities**:

- Management of the network infrastructure, servers, workstations and software.
- To ensure that client’s ICT Support requests are dealt with effectively.
- Identify, plan and cost future development and upgrades to the ICT infrastructure.
- Design and development of ICT-based administrative processes and procedures.
- Leading the use of the ICT Network for BMS, security, AV, telecommunications.

Specific Responsibilities include:

- Management of the curriculum and administration networks including Management Information Systems (MIS).
- Identify, plan and cost all future developments and upgrades of the ICT infrastructure.
- Liaise with appropriate suppliers re: purchasing requirement and licencing.
- Responsibility for back-up systems and disaster contingencies as they affect the administration and curriculum networks.
- Advise the Senior Leadership Team on emerging technologies as appropriate.
- Advise the Senior Leadership Team on the implementation of ICT policies and procedures.
- Arrange for the repair of hardware faults with outside agencies.
- Liaison with appropriate outside agencies.
- Manage and implement the installation of all new computer software as required, enabling the delivery of ICT to all curriculum areas.
- Arrange annual inspection and safety testing of computer equipment.
- Manage the day-to-day maintenance of the school’s computer systems, including:

- Network user database and password allocations
- Management of internet filters
- Responsibility for all planned ICT works and liaise with works and to liaise with external contractors.
- Manage appropriate technical support to curriculum and administration networks.
- Responsibility for maintaining the school’s computer inventory, insurance list and computer audit.
- Ensure that all ICT requests entered to the Helpdesk management system are processed in a timelymanner and staff kept up to date with progress.
- Creation of ICT Support Manuals to assist staff in the basic elements of ICT.
- Ensure all quotations offer best value to the school.
- Liaise with appropriate staff on new ICT projects.
- Advise staff in the best use of ICT for the required project.
- Project manage all school ICT installations.
- Liaise with contractors in conjunction with the Site Leader (where appropriate) for new-build or refurbishment projects.
- Create, develop and maintain the school internet and intranet sites.
- Respond to specified requests from the School Leadership Team for the design and development of administrative processes and/or procedures.
- Manage remote access for staff.
- Manage of peripheral equipment such as scanners, printers, projectors etc.