Discharge Navigator

3 months ago


London, United Kingdom East London NHS Foundation Trust Full time

An exciting and new opportunity has arisen for an experienced individual to join the Royal London Hospital Transfer of Care Hub Team as a Band 5 Discharge Navigator.

The Transfer of Care Hub’s job is to prevent avoidable delays in patient’s discharge by discussing, coordinating, and planning in accordance with current government discharge guidelines and acting as a problem-solving resource to the ward multidisciplinary teams, senior management, and external agencies as well as advocating on behalf of your patients.

We are looking for an individual who has the confidence to challenge decisions at all levels, experience of working in a fast paced and high-pressure environment, and the ability to recognise the need to escalate complex discharges to senior management to prevent discharge complexities.

We are a 7 day service operating from 08:00 to 20:00 including bank holidays. If successful, please note you will be expected to work rostered weekends, bank holidays and late shifts.

You will possess an ability to prioritise both clinical and operational workload to support the delivery of acute services at the Royal London Hospital. Your experience will support a pro-active approach to a dynamic and continuously changing environment as well as containing the necessary skill-set to support our staff in a variety of settings. This role is key in the delivery of operational performance and supporting our clinical colleagues and management teams to perform to a very high standard. We require an effective independent worker who equally works well within a team environment, with excellent communication skills and who visibly enjoys the challenges that this role will provide; a basic understanding of IT is preferred. These individual qualities will provide the foundation for you to join one of the finest teams in London’s newest Hospital and of course Europe’s leading trauma centre.

Our group of hospitals provide a huge range of clinical services to people in east London and beyond.

We operate from four major hospital sites (The Royal London, St Bartholomew’s, Whipps Cross and Newham) and a number of community locations, including Mile End hospital.

The Royal London in Whitechapel is a major teaching hospital providing local and specialist services in state-of-the-art facilities. Whipps Cross in Leytonstone is a large general hospital with a range of local services. Newham in Plaistow is a busy district hospital with innovative facilities such as its orthopaedic centre. Mile End hospital is a shared facility in Mile End for a range of inpatient, rehabilitation, mental health and community services. And St Bartholomew’s in the City, London’s oldest hospital, is a regional and national centre of excellence for cardiac and cancer care.

We're also proud to be part ofUCLPartners, Europe’s largest and strongest academic health science partnership. The objective of UCLPartners is to translate cutting edge research and innovation into measurable health gain for patients and populations through partnership across settings and sectors, and through excellence in education.

Please see the attached recruitment information pack for further information on the advertised position.


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