Housing Assessment Coordinator

3 months ago

West Suffolk, United Kingdom West Suffolk Council Full time

A home is more than just a roof over someone’s head - it’s where individuals and families find their security, safety and stability. Working in this team gives you the chance to be part of tackling what is one of the biggest challenges in our society: the challenge to help people find a home and retain a home.

This is an exciting time to become part of a team that makes such a difference and transforms lives, working for an organisation that is at the forefront of innovative thinking in the public sector.

As a key member of the Housing Options team, you will be the first point of contact for customers wishing to discuss housing options, providing advice and assistance and completing an initial assessment of customers circumstances. You will also liaise and advise statutory and voluntary agencies on a range of housing issues and homelessness.
- have experience of working with the general public
- have excellent communication and written skills
- be a team player
- be able to understand and implement housing law and policies.

In return we offer our employees:

- access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services
- flexible working options to enable work/life balance
- agile working (ability to work in the office and from home) with work being an activity we do, not a place we go
- a range of Health and Wellbeing initiatives including an employee assistance programme
- discounted membership at Abbeycroft Leisure centres
- a culture of learning inspiring staff to focus on continuous learning
- a generous pension scheme (LGPS) including life assurance (a payment of three times your annual salary)
- Salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and spread the cost over your salary).
- Modern office accommodation

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