Current jobs related to Passenger Service Agent Portuguese or Spanish - Hounslow - Red Sky Personnel Ltd

  • Passenger Services Agent

    4 days ago

    Hounslow, United Kingdom Cobalt Ground Solutions Full time

    Passenger Services Agent – Part-time – Spanish SpeakersWe are actively searching for vibrant and fluent Spanish-speaking Passenger Services Agents to join our energetic team at the bustling London Heathrow Airport!You will partake in all activities within Passenger Services, check-in, boarding, transfer, off jetty boarding UMS, PRMS, CUSS, arrivals and...

  • Passenger Service Agent

    4 months ago

    Hounslow, United Kingdom Irlam Associates Full time

    Job description Irlam Associates are excited to be recruiting for Passenger Service Agents at Heathrow Airport! Are you looking for a role that is genuinely rewarding and gives you the chance to make a real difference to peoples' lives? Are you always happy to help and passionate about customer service? If the answer is YES, then this could be the ideal...

  • Passenger Service Agent

    4 months ago

    Hounslow, United Kingdom Irlam Associates Full time

    Irlam Associates are excited to be recruiting for Passenger Service Agents at Heathrow Airport! Are you looking for a role that is genuinely rewarding and gives you the chance to make a real difference to peoples' lives? Are you always happy to help and passionate about customer service? If the answer is YES, then this could be the ideal role for you: -...

  • Passenger Service Agent

    4 months ago

    Hounslow, United Kingdom ASC Handling Full time

    **Passenger Services Agent** **Based at**: Heathrow Airport - Terminal 4 **About the Company**: ASC Handling Limited is a well-established ground handling company based at London Heathrow Airport and we currently provide ground handling services to 13 different airlines. We are a fast and innovative handling company, and our aim is to offer a quality...

  • Passenger Service Agent

    3 months ago

    Hounslow, United Kingdom ASC Handling Full time

    **Passenger Services Agent** **Based at**: Heathrow Airport - Terminal 4 **About the Company**: ASC Handling Limited is a well-established ground handling company based at London Heathrow Airport and we currently provide ground handling services to 13 different airlines. We are a fast and innovative handling company, and our aim is to offer a quality...

  • Passenger Service Agent

    4 months ago

    Hounslow, United Kingdom ASC Handling Full time

    **Passenger Services Agent** **Based at**: Heathrow Airport - Terminal 4 **About the Company**: ASC Handling Limited is a well-established ground handling company based at London Heathrow Airport and we currently provide ground handling services to 13 different airlines. We are a fast and innovative handling company, and our aim is to offer a quality...

  • Passenger Service Agent Shifts

    4 months ago

    Hounslow, United Kingdom Heathrow Personnel Ltd Full time

    **We are recruiting for a full time Passenger Service Agent to join a well established Airline at Heathrow Airport, to make sure passengers and their luggage board the plane with a passion for customer services. This is a two year fixed term contract with opportunity to become permanent.** **Daily duties will include**: - Checking in passengers - ensuring...

  • Customer Services Agent

    5 months ago

    Hounslow, United Kingdom Careers Site Full time

    Wilson James are currently seeking Customer Services Agents to join them at Heathrow Airport. Working as a member of the Assistance Team, you will be responsible for delivering customer service excellence to every passenger requiring support (PRS), passengers with hidden disabilities or those requiring assistance due to mobility restrictions. You will...

  • Passenger Services Host

    3 months ago

    Hounslow, United Kingdom Skybreak Full time

    **Passenger Services Host** Skybreak is a long-established family-owned company with more than 30 years’ experience in the Aviation and Travel industry. We are passionate about travel and pride ourselves on enhancing the airport passenger experience. We have digitally developed our business and are currently looking to recruit colleagues to join our...

  • Passenger Services Host

    3 months ago

    Hounslow, United Kingdom Skybreak Full time

    **Passenger Services Host** Skybreak is a long-established family-owned company with more than 30 years’ experience in the Aviation and Travel industry. We are passionate about travel and pride ourselves on enhancing the airport passenger experience. We have digitally developed our business and are currently looking to recruit colleagues to join our...

  • Customer Services Agent

    5 months ago

    Hounslow, United Kingdom Careers Site Full time

    Wilson James are currently seeking Customer Services Agents (Buggy Drivers) to join them at Heathrow Airport. Working as a member of the Assistance Team, you will be responsible for delivering customer service excellence to every passenger requiring support (PRS), passengers with hidden disabilities or those requiring assistance due to mobility...

  • Customer Service Agent

    4 months ago

    Hounslow, United Kingdom Wilson James Full time

    Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...

  • Passenger Assisted Services Apprentice

    4 months ago

    Hounslow, United Kingdom Wilson James Full time

    Ready to take off in your aviation career journey? Join the skies with our dynamic Customer Service Apprenticeship Program with Wilson James and Team Heathrow. Join us as a Passenger Assisted Services Apprentice. We are actively seeking enthusiastic individuals to join our busy team as a Passenger Assisted Services Apprentice working at Heathrow Airport....

  • Customer Service

    3 months ago

    Hounslow, United Kingdom Careers Site Full time

    APCOA are looking to recruit customer focused Taxi Rank Agents to join their team at Heathrow. APCOA are expanding operations at Heathrow Airport and so an exciting opportunity has arisen for a number of Taxi Rank Agents to join their team to ensure the smooth running of the Heathrow Taxi ranks. You will be responsible for the processing of passengers,...

  • Customer Service

    3 months ago

    Hounslow, United Kingdom Skybreak Full time

    **About us** Skybreak is an established provider of Aviation Passenger Services. Part of the Bland Group, we have been delivering passenger services, for over 30 years. As an established business we provide individually tailored solutions to meet the requirements of our aviation partners both on-airport and remotely via our digital communication channels....

  • Customer Care Agent

    4 months ago

    Hounslow, United Kingdom Wilson James Full time

    Are you looking for a role that is genuinely rewarding and gives you the chance to make a real difference to peoples' lives? Are you always happy to help and passionate about customer service? If the answer is YES, then this could be the ideal role for you: - **We are currently looking for Customer Care Agents to join us at Heathrow Airport.** Working as a...

  • Passenger Services Supervisor

    4 days ago

    Hounslow, United Kingdom Cobalt Ground Solutions Full time

    Passenger Services SupervisorWe are now searching for a Passenger Services Supervisor to join our Passenger Services team based at London Heathrow Airport!You will supervise all activities within Passenger Services (check‐in, boarding, and transfers). To re‐roster and allocate staffing per skillset within the daily Passenger Services activity on shift,...

  • Passenger Services Team Lead

    1 hour ago

    Hounslow, Greater London, United Kingdom Cobalt Ground Solutions Full time

    Passenger Services SupervisorWe are seeking a highly skilled Passenger Services Supervisor to join our team at London Heathrow Airport. As a key member of our Passenger Services team, you will be responsible for supervising all activities within Passenger Services, including check-in, boarding, and transfers.Your primary objective will be to ensure that...

  • Customer Service

    4 months ago

    Hounslow, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Taxi Rank Agent - Heathrow Airport - £11.95 per hour - Full-time** Do you have excellent customer service skills? Do you want to work at Heathrow? Are you a team player? If you answered yes to these questions, then read on! Due to an expansion of our services at Heathrow airport, an exciting prospect has arisen for...

  • Security Agent

    4 months ago

    Hounslow, United Kingdom ABM Full time

    **Description**: **JOB TITLE: SECURITY AGENT** **LOCATION: LONDON HEATHROW AIRPORT** **PAY RATE: £12.30 PER HOUR** **ROLE OVERVIEW AND PURPOSE** **This position is 4 on 2 off - 30 Hours per week** Working in Heathrow Airport as part of a team to deliver great customer service and aviation security to all airport users. You will search baggage,...

Passenger Service Agent Portuguese or Spanish

4 months ago

Hounslow, United Kingdom Red Sky Personnel Ltd Full time

**Responsibilities**:

- Responsible for the smooth running of the daily operation within Passenger Services Passenger Services, check-in, boarding, transfer, off jetty boarding, arrivals and baggage services, ensuring service commitments (i.e. customer service standards and other standards as specified in the SLA or defined in practice, on time performance and delay recovery) in the most cost effective manner.
- Ensure that the best possible customer service is applied to all passengers and ensures highly professional communication to airline staff and crews (being responsive to their needs), ensures appropriate service to passengers who require extra care
- Support any Passenger Service activity proactively or on request of the Passenger Services Supervisor, Duty Manager or Management. Support optimal intra departmental activity as well as interfaces with other departments.
- Maintains top level uniform standards and sets example him/herself.
- Ensuring that we are providing best in class customer service delivery for our customer airlines.
- Handle airline or passenger complaints/claims in an efficient, timely and customer focussed way in coordination with or support of the customer airline’s policy.

Shift Patterns
- Full time Role 37.5- 42.5 hours per week or Part Time 18.75 - 20 hours per week
- 4 on 2 off shift pattern
- A mixture of early and late shifts (4:00am with latest finish 21:00)
- Overtime available but not guaranteed.

Pay rate

Full time approx. £30,000/ Part Time approx. £12,499 - £14,100 per annum

**Benefits**:
Full training provided

Parking Included

A full 5-year Airside Pass

Discounted travel Airside & Landside discounts (including shops & restaurants)

Person Specification
- Although full training is provided, previous customer service experience is essential
- Have a zero tolerance approach to security
- Good attention to detail and a meticulous approach to your work
- Must be hardworking & reliable with an excellent work ethic

**Requirements**:
Due to the location of work being at the airport you must qualify. Therefore, you will need to be able to provide the following information:

- 5-year checkable history (employment, self-employment, education or benefit claim)
- 3-year UK address history
- Eligibility to work in UK (UK Passport, EU Passport, Non-EU Passport & Visa, Biometric Residence Permit, UK Birth Certificate & (British citizens only) - Provide proof of address dated within the last 3 moths (utility, bank statement, HMRC Letter)

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 18 - 20 per week

**Salary**: £26,877.80-£30,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Free parking
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Overtime

Ability to commute/relocate:

- Hounslow: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: REDSKY51