Customer Service Apprenticeship

6 months ago


Aberdeen, United Kingdom Enterprise Rent-A-Car Full time

**Overview**:
Add an annual turnover of $23.9 billion to a rental and leasing fleet of more than 1.8 million vehicles spread across 10,000 locations worldwide and you get Enterprise Rent-A-Car - a Times Top 100 Graduate Employer and a business that’s grown into the largest global mobility provider in the world.

Are you enthusiastic, eager to learn and a great communicator? Then this could be the opportunity for you.

You will be provided with all the training and support you will need to make a difference, be a success and create a future career within our global business.

You will undertake a Modern Apprenticeship in Customer Service (Level 6). For more information, check out
**Robbie's Story** and lots of other great stories on our website to see why apprenticeships with Enterprise are the place to be

**Responsibilities**:
Responsibilites for this role will include, but will not be limited to:

- Providing administrative support to your team
- Providing exceptional customer service in person and via written communication
- Updating internal databases and systems with attention to detail
- Building internal and external relationships and communicating on a variety of levels

**Qualifications**:

- Self motivated
- Customer focused
- Good attention to detail
- Good organisational skills
- Good attendance and punctuality record
- Maths and English at National 5 level

**Additional Information**

Please let us know about any accommodations you may need to participate in our recruitment process.
- ** Salary**:Up to £16,000 per annum, paid monthly
- ** Hours**: 40 per week, working patterns Monday to Saturday
- ** Apprenticeship Level**:Modern Apprenticeship - Customer Service Level 6
- ** Duration**: 12 to 18 months
- ** Location**:Aberdeen

**_
Please note that due to the nature of the role, successful applicants will require a security check which involves Financial Probity and Basic Criminality._



  • Aberdeen, Aberdeen City, United Kingdom The Rank Group Full time

    Deliver Exceptional Customer ExperiencesThe Rank Group is seeking a highly motivated and friendly Customer Service Ambassador to join their Mecca Bingo team. As a key member of the team, you will be responsible for ensuring every customer feels welcome and engaged across various areas of the venue.In this role, you will work closely with colleagues to...


  • Aberdeen, United Kingdom O.C.S. Full time

    About The Role*** Dealing with customer queries and ensuring a high quality customer relationship is achieved. Your main aim will be to resolving incoming customer queries and orders professionally and efficiently, while adhering to company processes and policies. - You will be working 4 days over 7 from 09:00 to 18:00, 20 hours per week**You will...


  • Aberdeen, United Kingdom OCS Group Full time

    **About The Role**: Dealing with customer queries and ensuring a high quality customer relationship is achieved. Your main aim will be to resolving incoming customer queries and orders professionally and efficiently, while adhering to company processes and policies. You will be working 4 days over 7 from 09:00 to 18:00, 20 hours per week **You will...


  • Aberdeen, United Kingdom QA Apprenticeships Full time

    **Employer description**: Osprey is a modern housing organisation for modern times. We are investing in technology and digital services, whilst retaining the right balance of personal contact and support to our customers. We invest in our people, value our staff team and have a strong ethos of professionalism and respect. **Overview**: If you are passionate...


  • Aberdeen, Aberdeen City, United Kingdom Aberdeen City Council Full time

    About the RoleThe Modern Apprenticeship IT and Telecommunications Trainee will work towards SCQF Level 5 or Level 6, providing training to develop skills in configuration, administration, and support of our ICT infrastructure, applications, and services.Key ResponsibilitiesThis role involves working as a self-motivated team player, providing good customer...


  • Aberdeen, United Kingdom OCS Group Full time

    **About The Role**: An integral member of the Bon Accord Centre customer services team, you will responsible for providing high quality information and customer service to the general public and shoppers at the Information Hub and throughout the mall. - This role is for a maximum of 12 hours per week, and your shifts and hours may change, so there will be a...


  • Aberdeen, United Kingdom O.C.S. Full time

    About The Role*** An integral member of the Bon Accord Centre customer services team, you will responsible for providing high quality information and customer service to the general public and shoppers at the Information Hub and throughout the mall. - This role is for a maximum of 12 hours per week, and your shifts and hours may change, so there will be a...

  • Customer Care Officer

    3 weeks ago


    Aberdeen, United Kingdom Aberdeen City Council Full time

    Job Description Before applying for this job, it is important that you read the Applicant Guidance by clicking on this The purpose of this role is to ensure that all enquiries made to the 24 Hour-Emergency Response Team, are handled appropriately and effectively, with first class customer care. The post holder will demonstrate excellent communication...


  • Aberdeen, United Kingdom QA Apprenticeships Full time

    **Are you interested in knowing how goods are transported all over the world?** We are a leading specialist logistics provider for critical industries for over 50 years and our goal is to maintain our great customer service levels. We are now looking for a Customs Support Apprentice to join our Aberdeen team. You will support the Customs Consultancy team...

  • Customer Service

    5 months ago


    Aberdeen, United Kingdom Chowdhury Capital Ltd Full time

    **Position: Customer Service Assistant, Location: Aberdeen** **Type: Part-time** **Responsibilities**: **Customer Interaction**: Greet and assist customers with a friendly and positive attitude. Take and process customer orders efficiently and accurately. **Order Management**: Ensure all orders are prepared and delivered to customers promptly. Communicate...


  • Aberdeen, United Kingdom Realm Fire & Security Ltd Full time

    **Customer Service Representative** **Duties**: - Assist customers with enquiries, concerns, and complaints in a professional and timely manner - Process orders accurately and efficiently - Utilise data entry skills to update customer information in the system - Upsell products and services to maximize sales opportunities - Analise customer needs and...

  • Customer Ambassador

    4 weeks ago


    Aberdeen, Aberdeen City, United Kingdom Mecca Bingo Full time

    About the RoleWe are seeking a fun, adaptable and caring individual to join our Mecca Bingo team as a Team Member. As a Team Member, you will be trained to perform all roles necessary to look after our wonderful customers. You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility and Solutions.Your ResponsibilitiesYou will...


  • Aberdeen, United Kingdom Finning (UK) Ltd Full time

    Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As Customer Service Controller you will deliver excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the desired service business performance. **Job Description**: Due to continued growth within Finning,...


  • Aberdeen, Aberdeen City, United Kingdom The Market Social Full time

    Job SummaryThe Customer Service Representative is a vital role within our team at The Market Social. As a Customer Service Representative, you will be the face of our company, interacting with clients and customers to promote our products and services. Your primary objective will be to meet and exceed company sales goals while cultivating a long-term...


  • Aberdeen, United Kingdom Schlumberger Full time

    Job Summary Are you looking for a role within a thriving, international environment with rapid career progression? Do you have strong administration skills and experience in a customer facing capacity? We are seeking a Customer Services Administrator who can support the logistics team by facilitating the order and timely delivery of parts for a...


  • Aberdeen, United Kingdom Compass Group Full time

    **Customer Services Assistant -** - £11.44 per hour - Zero hour contract - 4 positions available We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a...


  • Aberdeen, United Kingdom Dingbro Ltd Full time

    **About us** We are professional, agile and challenging. Our work environment includes: - Modern office setting - Food provided **Responsibilities**: - Provide exceptional customer service by responding to customer enquiries and resolving issues in a timely and professional manner. - Assist customers with product information, order status, and general...


  • Aberdeen, Aberdeen City, United Kingdom Dunelm Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Dunelm in Aberdeen. As a key member of our store team, you will be responsible for delivering exceptional customer service and supporting the sales floor.Key ResponsibilitiesProvide outstanding customer service, responding to customer inquiries and resolving any issues...


  • Aberdeen, Aberdeen City, United Kingdom Central Parking Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Central Parking. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive a seamless and tailored service.Your Key ResponsibilitiesServing customers with a smile and providing...


  • Aberdeen, United Kingdom APCOA PARKING (UK) LTD Full time

    **The Role**: **Customer Service Advisor - flexible shifts - Aberdeen - £10.45 per hour** We're looking for a **Customer Services Adviser **who will be the face of our business,** bringing outstanding customer service** within the Airport sector. You'll join a team that takes a real pride in what they do. They take pride in their Customer Service and most...