Contact Centre Sales Advisor

4 months ago


Glasgow, United Kingdom Golden Charter Full time

**Contact Centre Sales Advisor (£23,766)**

Are you passionate about sales and customer service? Do you have experience of selling directly to customers? If so, we’d love to hear from you

We’re on the lookout for two Contact Centre Sales Advisors to join our Contact Centre team on a full-time, permanent basis.

As a Contact Centre Sales Advisor, you’ll be responsible for the management of funeral plan enquiries and referrals and securing funeral plan sales, ensuring all sales adhere to compliance processes and procedures. As part of the sales team responsible for maximising revenues from sales of our products, you’ll engage with potential customers and present our products and services.

**What’s in it for you?**

At Golden Charter, everyone is trusted to be themselves, develop themselves and make a valuable contribution for our customers. Our rewards and recognition is continually evolving to make sure we are well looked after whilst enabling us to choose the benefits we want.

We understand the importance of work life balance and want to support our colleague to do their best work, have a good work life balance and work flexibly whilst staying connected and getting the job done. We operate a hybrid model of working which gives us more choice in deciding how and where we work best in a way that balances the needs of Golden Charter, our team and ourselves.

Along with flexibility, we offer a great benefits package, which includes:

- 6% employer pension contribution
- Flexible benefits allowance
- Annual bonus scheme
- Holiday buy/sell scheme
- Health Cash Plan
- Life Assurance (4 x annual salary)
- Generous annual leave entitlement of 25 days plus bank holidays
- Employee Assistance Programme
- Gym membership discounts
- Annual flu vaccine
- Onsite masseuse
- Onsite yoga classes
- Access to mental health first aid
- Access to a retail discount website
- Social events
- Great learning and development opportunities

**What you’ll bring**:

- Excellent customer service skills, putting the customer first
- Great communication skills
- Experience of selling direct to customers
- Sales experience, preferably in a regulated environment
- Understanding of Marketing activity, including online and social media presence

If this sounds like a role you’d be interested in, we’d love to hear from you



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