Contact Centre Sales Advisor

2 months ago


Glasgow, United Kingdom Golden Charter Full time

Are you passionate about sales and customer service? Do you have experience of selling directly to customers? 

We’re on the lookout for Contact Centre Sales Advisors to join us on a full-time, permanent basis. It’s an exciting time to join us, over the next 12 months and beyond we are transforming our business to support our growth strategy. We are modernising our systems and processes and reviewing how we position ourselves in the market.

As a Contact Centre Sales Advisor, you’ll be responsible for the management of funeral plan enquiries and referrals and securing funeral plan sales, ensuring all sales adhere to compliance processes and procedures. As part of the sales team responsible for maximising revenues from sales of our products, you’ll engage with potential customers and present our products and services.

What’s in it for you?

We understand the importance of work life balance and want to support our colleague to do their best work, have a good work life balance and work flexibly whilst staying connected and getting the job done. We are currently based in Bearsden, but most employees split their time between working at home and working in the office.

Along with flexibility, we offer lots of the perks and benefits you would expect from an FCA regulated company. Including health cash plan, a range of flexible benefits, retail discounts, on-site yoga classes, on-site masseuse, EAP and mental health first aid.

What you’ll bring:

Experience of selling direct to customers Excellent customer service skills, putting the customer first Great communication skills Sales experience, preferably in a regulated environment Understanding of Marketing activity, including online and social media presence

If this sounds like a role you’d be interested in, we’d love to hear from you

Please note, successful candidates will be subject to background checks.



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