Contact Centre Sales Professional

3 days ago


Glasgow, Glasgow City, United Kingdom Golden Charter Full time
About the Role

We are seeking a highly motivated and experienced Contact Centre Sales Advisor to join our team on a full-time, permanent basis. As a key member of our sales team, you will be responsible for managing funeral plan enquiries and referrals, securing sales, and ensuring all sales adhere to compliance processes and procedures.

Key Responsibilities
  • Engage with potential customers and present our funeral plans and services
  • Maximise revenues from sales of our products
  • Work collaboratively with the sales team to achieve sales targets
  • Ensure all sales are handled in accordance with compliance procedures
What We Offer

We understand the importance of work-life balance and offer a range of benefits to support our colleagues in achieving this. These include flexible working arrangements, a health cash plan, and a range of flexible benefits. We also offer on-site yoga classes, an on-site masseuse, and an Employee Assistance Programme (EAP).

Requirements
  • Experience of selling directly to customers
  • Excellent customer service skills, with a focus on putting the customer first
  • Great communication skills
  • Sales experience, preferably in a regulated environment
  • Understanding of marketing activity, including online and social media presence
What's Next

If you are a motivated and experienced sales professional looking for a new challenge, we would love to hear from you. Please note that successful candidates will be subject to background checks.



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