Global Business Coordination Specialist

7 months ago

Tamworth, United Kingdom Aldi Full time

Retail is constantly evolving, which is why we have a diverse Global Business Coordination (GBC) department.

It is our job to think about how we can improve our customers lives, evolve the business, and prepare for the future on an international scale.

We use state-of-the-art technology to bring about digital change that delivers real customer value, internal efficiency and new customer experiences.

This is an opportunity for you to have a truly global impact on our business, driving innovative propositions and services to provide our customers with new and exciting ways to shop and improving the overall customer journey.

We are seeking a highly motivated individual with experience developing commerce strategies and propositions to join our dynamic team as a Strategy Specialist operating within the Global Customer Interaction Strategy department from our Tamworth office in the UK.

Reporting into the Strategy & Proposition Manager, you will act as a custodian of the Customer Interaction Business Strategy team and collaborate with the Research team to proactively use market insight and commercial data to develop propositions. You will be responsible for prioritising initiatives and roadmaps as well as communicating the strategy to stakeholders across ALDI South countries, therefore good networking and presentation skills are critical.

Although the role is UK based your primary focus is global and some travel on demand is expected to support projects, or upon request of the Strategy Manager. All travel, accommodation and food expenses will be paid for.

**Your New Role**
- Development of Customer Interaction business cases (incl. financial and non-financial aspects in alignment with countries and relevant international stakeholders)
- Support in defining the future ALDI business model and new commerce (eFood, Digital Services, online Non-Food) initiatives
- Input into the strategic vision / roadmap based on prioritised initiatives working with all ALDI South countries
- Set business targets for global strategies and new initiatives to help ALDI achieve its digital and business aspirations
- Proactively use commercial data provided by the Research team in the development of propositions and business cases
- Communicate strategies to various stakeholders across ALDI south countries and support them with its delivery
- Collaborate closely with cross-functional teams to understand their specific requirements and address any data-related strategic enquiries
- Follow established governance frameworks to gain consensus on prioritisation of customer initiatives
- Support countries in the development and tracking of ‘Launch & Learn’ trials

**About You**
- Creation or ongoing development of business strategies
- Experience working in a fast-paced and high growth environment, within ecommerce/retail/grocery/tech
- Experience supporting the implementation of a strategy and resulting actions
- Experience working on the continual development and evaluation of a strategy
- Experience working with multiple stakeholders to drive topics forward
- Ability to multi-task on various projects
- Working in team environments - being a team player
- Working with ambiguity and taking ownership of deliverables
- Ownership and maintenance of strategic documentation that will be discussed and used by senior stakeholders
- Regular communication with key business users
- Able to work well under pressure
- Knowledge of Microsoft Office, along with the ability to quickly understand new software
- Strong interpersonal, written and oral skills
- Logical and efficient
- Highly self-motivated
- Excellent analytical skills and an informed, evidence-based approach
- Analytical thinking
- Organised with the ability to prioritise workloads to meet deadlines

**What You’ll get in Return**
- Salary starting from £36,220 rising to £52,410
- 5-day/40-hour week, working Monday
- Friday, with the opportunity for remote working 2 days per week.
- Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16)
- 5 weeks’ annual leave plus Bank Holidays
- In office flexi-time
- Full training provided
- Pension scheme
- Private employee medical insurance after 4 years
- Company sick pay scheme
- Company maternity and adoption pay after 1 year and paternity leave pay after 2 years
- Long service rewards
- Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs
- Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our collea

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