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Key Accounts Executive

4 months ago

Norwich, United Kingdom Anglian Home Improvements Full time

An exciting opportunity to join a Commercial Building Contractor. This commercial division specialises in supplying replacement UPVC Windows, doors and wall insulation (EWI) into social housing and public sector clients. **The Key Accounts Executive** role reporting to the **Head of Business Development**, plays an integral part of developing relationships with existing client portfolio ensuring we are meeting product and service requirements.**Anew challenging and varied role focussing on dealing with client resolutions together with securing ongoing work and to include support to the Bid Team writing client tenders responses.**

**The role includes**:

- Develop relationships with existing portfolio of clients
- Deep dive to gain thorough understanding of customer needs and requirements
- Resolve issues faced by customers to a satisfactory level for both parties
- Prepare presentations for client visits
- Supporting Bid Team by writing responses to tender questions - generating continuous improvement with future bid submissions
- Management of CRM including daily updates and accuracy

**Experience required for this role**:

- Business development or key account management experience within a contract environment.
- Experience within a public sector - housing authority sector is strongly desirable
- Great customer skills and team player
- CRM management - Microsoft Visio
- The ability to impact and influence at a senior level

This is full time Monday to Friday office-based role and in return you can expect a competitive salary package, free parking and other benefits.

Anglian is committed to monitoring & aligning its Policies in accordance with up-to-date Government guidance on reducing the spread of respiratory infections, including Covid 19 in the workplace. Through Anglian’s value to “Succeed Together” we are committedto Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristic including (but not exhaustive) age, race, colour, gender, gender identity, sexual orientation, religion or disability - creating an inclusiveworking environment and culture for all our employees.