HR Officer

6 months ago

Halesowen, United Kingdom Freetime Care Services Ltd Full time

We have an exciting opportunity for an experienced HR Officer to join Freetime Care. We are looking for someone who is able to work autonomously as well as part of team, always striving for excellence in everything they do. You will play a key part in ensuring our staff deliver a service that provides our clients with safe, effective, compassionate, and high-quality care.

As an experienced HR Officer you will have demonstratable skills to deliver on a wide and varied portfolio of work, where no two days are the same, you will assist the Managing Director in ensuring that HR Processes and policies are designed and delivered in a consistent way. You will be focused on ensuring best practice advice to colleagues to deliver excellent service to our clients.

We are looking for someone who is hands on, used to operational HR processes, solution focused and approachable, who is willing to learn and share knowledge with our management team.

You will be able to plan effectively and manage your own time to ensure you can meet changing work volumes and competing priorities.

You will have an eye for detail, able to keep up to date employee records and used to end to end employee lifecycle tasks.

Builds effective, professional working relationships with key stakeholders.

Essential skills and Experience

Able to build and manage relationships with key stakeholder and be able to influence and engage at senior levels

Excellent communication skills

Excellent organisational Skills

Sound working knowledge of employment law

Working knowledge of modern resourcing and recruitment practices

CIPD Level 3 working towards Level 5 or equivalent HR Qualification required

Full-time position.

Role & Responsibilities

**RECRUITMENT**
- Discuss and assess staffing levels on a routine basis with the management team.
- As necessary, ensure relevant job adverts are posted and monitored e.g. Indeed, Find a Job etc.
- Carry out enhanced DBS checks, in accordance with relevant regulations.
- Ensure employment documents are reviewed and up to date e.g job descriptions, job specifications, contracts etc.

**PERSONNEL**
- Overall responsibility for HR life cycle activities including payroll changes
- Manage staff resignations
- Issue relevant resignation acceptance
- Conduct Exit Interviews
- Respond to reference requests
- Pension Processes:

- Ensure new staff are aware of the Pension Scheme and liaise with the accountants to ensure new staff are automatically enrolled.
- Complete 3-yearly re-declaration document (online) when issued (post) by the Pensions Regulator.
- To manage all aspects of human resources including but not limited to, sickness absence, disciplinary, grievance, performance, capability, redundancies, redeployments and employee welfare.
- To support and participate in HR initiative as appropriate.
- Develop and deliver a professional customer focussed HR support service to line managers and staff in line with company’s HR strategy
- Supervisory responsibility for an apprentice/administrator
- Be responsible for managing/implementing the Disciplinary, Capability and Grievance Policy_._
- Carry out thorough and impartial investigations (informal & formal).
- Document all meetings and outcomes accurately.
- Complete and issue the relevant disciplinary letters/correspondence.
- Store all documentation in accordance with Company policy.

**DATA PROTECTION**
- Act as the Company lead in relation to compliance with the Data Protection Act 1998 and General Data Protection Regulations 2016.
- Gather, store and use data in accordance with Data Protection Act 1998 and General Data Protection Regulations 2016.

**QUALITY ASSURANCE**
- Distribute annual Employee Survey and evaluate responses/data.
- Share positive comments with management team to celebrate success and so praise can be communicated to the wider staff team.
- Share negative comments with the management team for consideration and to enable positive action/change.
- Manage personnel audits to ensure they are scheduled, completed and on track.

**POLICIES & PROCEDURES**
- To keep abreast of changes to legislation/information affecting Company policy.
- Update allocated policies & procedures on annual basis or as necessary.
- Effectively communicate policy changes to relevant staff.

**TRAINING & DEVELOPMENT**
- Manage to overall effectiveness of learning & development processes.
- Supervise administration support to ensure training is scheduled, completed and on track.

**MEETINGS**

To attend and contribute appropriately to:

- Weekly management meetings.
- Quarterly staff meetings.
- To complete any actions arising from any of the meetings above.

**OTHER RESPONSIBILITIES**
- To work in accordance with current legislations e.g. The Care Act 2014, Health and Safety at Work Act 1974, Data Protection Act 2018, General Data Protection Regulations 2016.
- To attend all training as and when required.
- To ensure you keep up to date with HR trends
- To be responsible f

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