Telephone Sales Consultant

3 weeks ago


Remote, United Kingdom Clyde Windows & Construction Full time

**About us**

Clyde Windows & Construction is a family run business based in the West of Scotland. We supply and install double glazing, conservatory conversions and build home extensions and sunrooms.

Our company is looking for an experienced Retentions Advisor to join our growing team. This is the perfect opportunity for the successful applicant to become a part of a dynamic team that creates a comprehensive strategy for retaining and creating customers.

**Responsibilities**:

- Build and maintain relationships with new & existing customers
- Educate customers on the benefits and features of our double glazing products and services
- Assess customers' needs and make recommendations
- Follow up with customers to ensure their satisfaction
- Maintain accurate customer records and update customer information as needed
- Work collaboratively with other departments to provide exceptional customer service

**Requirements**:

- Experience in retention

Experience in Sales ( would be beneficial but not Essential )
- Excellent verbal and written communication skills
- Strong customer service skills and the ability to preserve and maintain customer relationships
- Excellent problem-solving skills

**Job Type**: Part-time
Part-time hours: 8-12 per week

**Salary**: £13.00-£17.00 per hour

**Benefits**:

- Flexitime

Schedule:

- Flexitime

Supplemental pay types:

- Performance bonus

**Experience**:

- customer service: 2 years (required)

Work Location: Remote

Expected start date: 10/04/2023

Flextime


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