People & Culture Coordinator

4 months ago


Edinburgh, United Kingdom Rabbie's Trail Burners Full time

**A bit about Rabbie’s**

Rabbie's operate one of the largest selections of scheduled tours in the UK and Ireland and mainland Europe with a vision to make the world a better place through travel.

We’re an open, friendly, positive and welcoming group of people. We like to ‘live life’ and explore places that have stories to tell. We’re renowned for delivering exceptional customer experiences because of how we look after our guests, each other, and the communities and the environments we travel through.

**Job title**

People and Culture Coordinator

**Responsible to**

Head of People and Culture

**Location**

Edinburgh city centre - hybrid working a possibility

**Principal contacts**

Internal: employees, team leaders, managers

External: training providers, HR software suppliers, prospective job applicants

**Your new role**

As the People and Culture Coordinator, your primary focus will be on prioritising the well-being of our employees. You will play a pivotal role in managing the operational aspects of our dynamic People & Culture team, while offering unwavering support to individuals across all levels of the organisation. Collaborating closely with the Head of People and Culture, your aim will be to seamlessly facilitate people-focused initiatives that not only enhance the overall work environment but also ensure cost-effectiveness. This incredibly fulfilling position blends visionary leadership with hands-on execution, allowing you to be a catalyst for positive transformation within Rabbie’s.

**The key deliverables for your new role**
- You will help to foster exceptional People and Culture processes to enable the recruitment and retention of high-quality talent.
- Provide guidance to managers on a wide range of people management matters backed by policies and procedures that reflect our values, best practice and which facilitate the achievement of Rabbie’s goals.
- Stay up to date with emerging issues and changes to legislation, actively reviewing and adapting practices and processes as needed.
- Support the Head of People and Culture in fostering a consistent and equitable approach throughout the organisation, ensuring fairness and empathy in handling individual cases.
- Play a pivotal role in driving all People and Culture Projects, employing effective improvement methodologies to cultivate a culture of high performance working across Rabbie’s. Keep a close eye on Rabbie’s Appraisal system, Equality and Diversity initiatives, health and wellbeing programs and employee benefits to promote a thriving work environment.
- Contribute to the development of our People & Culture strategy, dedicating efforts to continually enhance our values driven work environment and foster an inclusive culture that respects each individual.
- Assist the Head of People and Culture in delivering training sessions to managers, equipping them with the knowledge and skills to effectively implement policies, processes, and other People and Culture initiatives.
- Maintain and update the HR Information System with utmost care, ensuring accurate records of new hires, departures, salary changes and other vital information.
- Work with managers to ensure that the appointment and onboarding process for new employees is followed meticulously, ensuring all relevant details are collated and assimilated.
- Skilfully analyse comprehensive workforce reports for the Head of People and Culture, providing valuable insights to inform service priorities. Collaborate closely with managers to ensure prompt and effective interventions when necessary.

**What you’ll need to succeed**

Essential
- Qualified or working towards a relevant HR qualification.
- Ability to translate policies into effective working practices.
- Proficient in working with raw data, adeptly transforming it into meaningful insights and presenting it to both People & Culture and operational managers in a compelling manner.
- Demonstrating exceptional organisational skills, punctuality, and project management abilities to effectively manage multiple tasks and responsibilities.
- Comfortable with delivering and reinforcing difficult messages and outcomes, when necessary, while offering unwavering support and coaching to those involved.
- Embody a compassionate, transparent, and principled approach, fostering an environment of kindness and integrity.
- Exhibiting a self-driven and collaborative mindset, effortlessly alternating between independent work and effective teamwork.
- Skilfully prioritise workload, ensuring the least possible risk to Rabbie’s while maintaining exceptional quality and efficiency.
- Possess outstanding listening and communication skills, effectively engaging with others and fostering meaningful connections.

Desirable
- An in-depth knowledge of HR best practice
- Experience of seamlessly blending effective operational delivery with strategic initiatives.
- Excellent Excel knowledge and practice
- Analytically minded
- Excellent p



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