Booking & Scheduling Assistant

4 months ago

Rochdale, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
With demand on our services at an all time high the role our department provides has never been more critical.

**Main duties of the job**:
As a Booking clerk your main duties will cover;
- Receiving and processing patient referrals
- Answering and signposting general enquiries from patients calling our appointments line

To do this we need you to;
- Be confident using a computer and Microsoft Office
- Have an excellent telephone manner
- Be able to communicate effectively
- Strive to give our patients an excellent customer service
- Be enthusiastic, confident, and committed

We will give you;
- The chance to make a difference to people in our local communities
- A mix of both office and home
- A range of Monday to Friday, daytime, evenings, or weekend hours to suit you
- Career development opportunities

**Working for our organisation**:
The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country. Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham. The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team. We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community. If you share our vision, take your place with us.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- Numeracy and literacy qualifications (at least A-C)
- Computer skills including Microsoft Office

**Desirable criteria**:

- NVQ2 or equivalent clerical qualification
- EDCL or Computer skills qualification

**Experience**:
**Essential criteria**:

- Working within a confidential environment
- Excellent customer service
- Able to demonstrate the Trust Values
- Effective communicator
- Customer Service Skills
- Enthusiasm, confidence, and commitment

**Desirable criteria**:

- Patient administration background
- Previous NHS experience
- Previous Administration Experience
- Previous customer service experience
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

**Employer certification / accreditation badges**:

  • Booking & Scheduling Assistant

    5 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    An exciting opportunity has opened up for a Band 2 Booking & Scheduling Assistant to join us at Rochdale Infirmary. With demand on our services at an all time high the role our department provides has never been more critical. As a Booking & Scheduling Assistant your main duties will cover; Receiving and processing patient referrals Answering and...

  • Booking & Scheduling Assistant

    5 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    An exciting opportunity has opened up for a Band 2 Booking & Scheduling Assistant to join us at Rochdale Infirmary which is part of the Northern Care Alliance. With demand on our services at an all time high the role our department provides has never been more critical. As a Booking & Scheduling Assistant your main duties will cover; Receiving and...

  • Booking & Scheduling Assistant

    5 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    An exciting opportunity has opened up for a Booking & Scheduling Assistant to join us with demand on our services at an all time high the role our department provides has never been more critical. As a Booking clerk your main duties will cover; - Receiving and processing patient referrals - Answering and signposting general enquiries from patients calling...

  • Booking & Scheduling Assistant

    4 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: **An exciting opportunity has opened up for a Band 2 Booking & Scheduling Assistant to join us at Rochdale Infirmary.** With demand on our services at an all time high the role our department provides has never been more critical. **Main duties of the job**: As a Booking & Scheduling Assistant your main duties will cover; - Receiving and...

  • Booking & Scheduling Assistant

    5 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Group Full time

    Job overview **An exciting opportunity has opened up for a Band 2 Booking & Scheduling Assistant to join us at Rochdale Infirmary which is part of the Northern Care Alliance.** With demand on our services at an all time high the role our department provides has never been more critical. Main duties of the job As a Booking & Scheduling Assistant your main...

  • Booking & Scheduling Assistant

    5 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: An exciting opportunity has opened up for a Booking & Scheduling Assistant to join us with demand on our services at an all time high the role our department provides has never been more critical. **Main duties of the job**: As a Booking clerk your main duties will cover; - Receiving and processing patient referrals - Answering and...

  • Booking & Scheduling Clerk

    4 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    An exciting opportunity has opened up to join our team as a Band 3 Booking and Scheduling Clerk at Rochdale Infirmary. With demand on our services at an all time high the role our department provides has never been more critical. Team Members are required to work on a rota system to cover 8.00am - 6.00pm Monday - Friday As a Senior Booking Clerk your...

  • Booking & Scheduling Supervisor

    4 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: An opportunity has arisen to join the Booking & Scheduling Team at Rochdale Infirmary as a full time Band 4 Booking & Scheduling Supervisor. This is a fixed term contract for 12 months. **Staff are required to work on a rota system to cover 7.00am - 8.00pm Monday - Friday, Saturday & Sunday 8am - 4pm. This may include some home...

  • Booking & Scheduling Supervisor

    4 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Group Full time

    Job overview An opportunity has arisen to join the Booking & Scheduling Team at the Rochdale Hub, which is part of the Northern Care Alliance NHS Foundation Trust, for a full time, Band 4, Booking & Scheduling Supervisor. **Staff are required to work on a rota system to cover 8.00am - 6.00pm Monday - Friday.** **This may include some home working on a...

  • Booking & Scheduling Clerk

    5 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Group Full time

    Job overview An exciting opportunity has opened up to join our team. With demand on our services at an all time high the role our department provides has never been more critical. Team Members are required to work on a rota system to cover 8.00am - 6.00pm Monday - Friday Main duties of the job As a Senior Booking Clerk your main duties will cover; -...

  • Booking & Scheduling Assistant

    5 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    With demand on our services at an all time high the role our department provides has never been more critical. As a Booking clerk your main duties will cover; - Receiving and processing patient referrals - Answering and signposting general enquiries from patients calling our appointments line To do this we need you to; - Be confident using a computer and...

  • Booking & Scheduling Clerk

    4 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    With demand on our services at an all time high the role our department provides has never been more critical. Team Members are required to work on a rota system to cover 7.00am - 7.00pm Monday - Friday, Saturday and Sunday 8.00am - 4.00pm As a Senior Booking Clerk your main duties will cover; - Managing waiting lists by priority and date order - Booking...

  • Booking & Scheduling Clerk

    5 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    An exciting opportunity has opened up to join our team with demand on our services at an all time high the role our department provides has never been more critical. Team Members are required to work on a rota system to cover 8.00am - 6.00pm Monday - Friday As a Senior Booking Clerk your main duties will cover; - Managing waiting lists by priority and...

  • Booking & Scheduling Clerk

    5 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    An exciting opportunity has opened up to join our team. With demand on our services at an all time high the role our department provides has never been more critical. Team Members are required to work on a rota system to cover 8.00am - 6.00pm Monday - Friday As a Senior Booking Clerk your main duties will cover; Managing waiting lists by priority and date...

  • Booking & Scheduling Clerk

    4 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Group Full time

    The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...

  • Booking & Scheduling Clerk

    5 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: An exciting opportunity has opened up to join our team with demand on our services at an all time high the role our department provides has never been more critical. Team Members are required to work on a rota system to cover 8.00am - 6.00pm Monday - Friday **Main duties of the job**: As a Senior Booking Clerk your main duties will...

  • Booking & Scheduling Clerk

    4 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: An exciting opportunity has opened up to join our team. With demand on our services at an all time high the role our department provides has never been more critical. Team Members are required to work on a rota system to cover 8.00am - 6.00pm Monday - Friday **Main duties of the job**: As a Senior Booking Clerk your main duties will...

  • Booking & Scheduling Clerk

    4 months ago

    Rochdale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    With demand on our services at an all time high the role our department provides has never been more critical. Team Members are required to work on a rota system to cover 7.00am - 7.00pm Monday - Friday, Saturday and Sunday 8.00am - 4.00pm

  • Booking-in Administrator

    5 months ago

    Rochdale, United Kingdom JD Sports Full time

    JD Fashion Plc is a leading international multi-channel retailer of branded sports, fashion, and outdoor brands. Established in 1981 with a single store in the North-West of England, today JD is an industry leading retail business with over 60,000 colleagues and over 3,400 stores across a number of retail fascias in 32 markets around the world. JD is at the...

  • Part Time Book Keeper

    4 months ago

    Rochdale, United Kingdom TJ Refrigeration ltd Full time

    Qualified Book keeper required to join a small family run business. Must be experienced in sage line 50 and Xero accounting software. This a supportive role to the Accounts Manager. Duties - preparing and processing sales invoice, credit control. Processing purchase invoices and supplier payments. Must have good knowledge of excel and word. General...