Booking & Scheduling Assistant

5 months ago


Rochdale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

An exciting opportunity has opened up for a Booking & Scheduling Assistant to join us with demand on our services at an all time high the role our department provides has never been more critical.

As a Booking clerk your main duties will cover;
- Receiving and processing patient referrals
- Answering and signposting general enquiries from patients calling our appointments line

To do this we need you to;
- Be confident using a computer and Microsoft Office
- Have an excellent telephone manner
- Be able to communicate effectively
- Strive to give our patients an excellent customer service
- Be enthusiastic, confident, and committed

We will give you;
- The chance to make a difference to people in our local communities
- A mix of both office and home on a rota basis once training is complete
- A range of Monday to Friday daytime shifts
- Career development opportunities

The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country. Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham. The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team. We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community. If you share our vision, take your place with us.



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