Service Coordinator
5 months ago
At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and smart solutions. We are driving diversity and inclusion across all dimensions as we welcome and celebrate individual differences.
Your responsibilities:
- Support & manage 24 hours service availability & emergency duty.
- Coordinate the service job with the necessary resource, parts etc.
- Handle internal service job assignments.
- Ensure the right technical specifications as per customer requirements.
- Ensure that services are carried according to Occupational, Health and Safety (OHS) & Quality requirements (working instructions).
- Manage the service order process from quotation to invoicing.
- Manage the service execution process by using company tools for job planning & data recording including finalization.
- Ensure data quality during service execution.
- Be responsible for the financial performance of the order & customer satisfaction.
- Make sure that all necessary data has been registered in the ERP system.
- Work closely with the Technical Advisor on technical issues (including warranty cases)
- Coordinate & communicate with End User Sales regarding customer status.
- Give feedback regarding market intelligence to the relevant functions (e.g. Business Development, Sales, etc.).
- Follow up on maintenance scheduler information.
- Take part and support continuous process improvements.
Your background:
- Experience in the marine or power generation field, possibly working as a Service Engineer or in a comparable position in Service coordination.
- Sound knowledge of and hands-on experience in Service coordination in a Service Business field/company.
- Knowledge of SAP (preferably S4/HANA) or similar ERP systems. Coordinate & communicate with End User Sales regarding customer status.
- Proven leadership skills, with a collaborative solution-focused approach.
- Strong written and spoken communication skills (English)
Accelleron Data Privacy Statement:
-
Service Coordinator
2 weeks ago
Telford, Telford and Wrekin, United Kingdom Veolia Full timeJob DescriptionWe are seeking a highly skilled Service Coordinator to join our team at Veolia. As a Service Coordinator, you will be responsible for the day-to-day management of our service delivery, including the allocation of work to vehicles and routes.Key ResponsibilitiesProactively communicate with customers and stakeholders to maintain contact and...
-
Senior Service Coordinator
5 months ago
Telford, United Kingdom Terex Corporation Full timeJob Description: About the Position: Working Hours: 40 hours Monday to Friday Department: Customer and Product Support Reports to: Service Manager Location: Telford **Benefits**: - Excellent compensation package including competitive salary, healthcare, contributory pension scheme, life assurance cover and team member bonus - Progression opportunities &...
-
Customer Service Coordinator
5 months ago
Telford, United Kingdom Page Personnel Full timeGrowing FMCG Business Based in Telford - Permanent Role Paying £26,000 per Annum **About Our Client**: My client is a growing FMCG business committed to sustainability seeking a Customer Service Coordinator on a permanent basis. As Customer Service Coordinator, you will be responsible for the following: - Managing customer complaints (log, investigated,...
-
Support Services Coordinator
4 weeks ago
Telford, Telford and Wrekin, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is looking for a Support Services Coordinator to provide high-quality support to individuals with disabilities.Key Responsibilities:Support individuals with daily living activities and promote independence.Develop and implement care plans to meet individual needs.Arrange community and social activities for service users.Requirements:High...
-
Senior Service Coordination Specialist
3 days ago
Telford, Telford and Wrekin, United Kingdom British Transformer Components Ltd. Full timeAbout British Transformer Components Ltd.British Transformer Components Ltd. is a renowned company based in Telford, UK, specialising in the development and supply of innovative transformer solutions. Our team is dedicated to delivering exceptional products and services that meet the evolving needs of our customers.Job Title: Senior Service Coordination...
-
Customer Service and Logistics Coordinator
3 weeks ago
Telford, United Kingdom CV-Library Full timeCustomer Service and Logistics Coordinator – Temp-Perm Pertemps are currently recruiting for a Customer Service and Logistics Coordinator on behalf of our client based in Much Wenlock, Shropshire. Our client is looking for somebody who has an excellent telephone manner, thrives in a fast-paced environment, high-attention to detail and who can work...
-
Service Support Coordinator
5 months ago
Telford, United Kingdom AMP Clean Energy Full timeHere at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age - the energy transition. The size and scale of the challenge...
-
Customer Service Coordinator
5 months ago
Telford, United Kingdom Aga Rangemaster Full time**Customer Service Coordinator** **37 hours per week (Monday to Thursday 9.00-5.00, Friday 9.00-4.30, 1 in 4 Saturdays 8.00-12.00 or 9.00-1.00)** **2 days at home on Tuesday & Wednesday** **£24,000 per year + 5% annual company bonus** **Telford** **You must be available to start on Monday 4th December** **About You** Do you enjoy giving customers 5*...
-
Service Coordinator
2 weeks ago
Telford, United Kingdom Veolia Full timeTransport Service Coordinator Salary: £27,800 per annum with an annual performance bonus plus Veolia benefits and pensionHours: Monday to Friday, 40 hours per week Location: Hortonwood 60, Hadley, Telford TF1 7GL When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for...
-
Customer Service Coordinator
2 weeks ago
Telford, United Kingdom Get Staffed Online Recruitment Full timeCustomer Service Coordinator - FMCGTelfordSalary - CompetitiveFull Time - PermanentOur ClientIs a global leader in the supply of superior, lightweight, robust aluminium foil packaging for food for many leading retail brands as well as foil containers for wholesaler and distributor markets worldwide.The RoleThey are looking for a Customer Service Coordinator,...
-
Customer Service Coordinator
1 week ago
Telford, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full timeCustomer Service Coordinator - FMCGTelfordSalary - CompetitiveFull Time - PermanentOur ClientIs a global leader in the supply of superior, lightweight, robust aluminium foil packaging for food for many leading retail brands as well as foil containers for wholesaler and distributor markets worldwide.The RoleThey are looking for a Customer Service Coordinator,...
-
Uc Service Delivery Coordinator
5 months ago
Telford, United Kingdom Associated Telecom Full time**UC Service Delivery Coordinator** Full-time Permanent £23,000 - 25,000 pa 37 ½ hours per week, Monday to Friday 9am - 5.30pm Based at the head office in Stafford Park, Telford Benefits include on-site parking, private healthcare, corporate gym membership, staff events and days out, and google review incentives. Key duties and responsibilities will...
-
Scheduling Coordinator
4 weeks ago
Telford, Telford and Wrekin, United Kingdom City and County Healthcare Group Ltd Full timeJob RoleAs a Scheduling Coordinator at City and County Healthcare Group Ltd, you will provide a professional out of hours telephone service to our clients and staff. This role requires excellent communication skills, attention to detail, and the ability to work under pressure.Key Responsibilities Provide a prompt and efficient service to clients and staff...
-
Service Coordinator
6 months ago
Telford, United Kingdom Major Recruitment Full time**Service Co-Ordinator** I am currently recruiting for a temporary Service Co-Ordinator for my client based in Telford. Pay - £11.53/ph - £12.74/ph depending on experience Free parking **Responsibilities**: - Manage Technician workload - Ensure daily contact with Service Technicians and assist where required - Source required parts, raise purchase...
-
Care Coordinator
5 months ago
Telford, United Kingdom Ideal Home Care Ltd Full time**About us** Ideal Home Care Ltd is a small business in Telford. We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided - Growth opportunities Overview: We are seeking a dedicated and compassionate Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in assisting...
-
Tendering Coordinator
5 months ago
Telford, United Kingdom Jonathan Lee Recruitment Ltd Full time**Sector**: Manufacturing **Function**: Commercial **Contact**: Carl Jones **Phone**: *** **01952 987040** **Duration**: Permanent **Job Ref**:66131 - Job detailsAre you a confident administrator with customer service experience and good technical aptitude, and are you seeking a new job in Telford? Jonathan Lee Recruitment is helping a busy manufacturing...
-
Scheduling Coordinator
3 weeks ago
Telford, Telford and Wrekin, United Kingdom City and County Healthcare Group Ltd Full timeJob SummaryThe Scheduling Coordinator role at City and County Healthcare Group Ltd involves providing exceptional customer service and support to our clients and staff. As a key member of our team, you will be responsible for handling out-of-hours telephone calls and ensuring that all calls are dealt with promptly and efficiently.Key ResponsibilitiesProvide...
-
Supply Chain Coordinator
9 hours ago
Telford, Telford and Wrekin, United Kingdom Prince Personnel Full timeJob Summary:We are seeking a highly skilled Supply Chain Coordinator to join our team at Prince Personnel. As a Supply Chain Coordinator, you will be responsible for coordinating and managing the flow of goods, services, and information from raw materials to end customers. Your primary focus will be on scheduling components and materials, placing and...
-
Aftersales Coordinator
2 weeks ago
Telford, United Kingdom HAYS Full timeAftersales Coordinator - Hybrid Your new company Hays are working with a well established Manufacturing Business in Telford who are looking to recruit an Aftersales Coordinator on a permanent basis. Working within a dynamic office environment, this role is pivotal to this customer's journey within the business.Your new role As an Aftersales Coordinator your...
-
Aftersales Coordinator
2 months ago
Telford, United Kingdom HAYS Full timeAftersales Coordinator - Hybrid Your new company Hays are working with a well established Manufacturing Business in Telford who are looking to recruit an Aftersales Coordinator on a permanent basis. Working within a dynamic office environment, this role is pivotal to this customer's journey within the business.Your new role As an Aftersales Coordinator...