Service Support Coordinator

7 days ago

Telford, United Kingdom AMP Clean Energy Full time

Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise.

Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age - the energy transition.

The size and scale of the challenge means we must continually grow our team, bring in new ideas and new approaches and be ready to push the boundaries. At every level, we are looking for bold, ambitious, bright, and collaborative people that share our commitment to making a difference. We have a fantastic opportunity for a Service Support Co-ordinator to join our Service and Heat Supply team.

As Service Support Co-ordinator you will be the first point of contact for the Service Support Desk and will support the operations of the Service and Heat Supply (E and W) team by undertaking a range of tasks including works planning and general administration duties.

Interested? If you are proactive and solution driven
- AMP can offer you the challenge and opportunity you’re looking for.

The role will involve:

- Supporting the Service Desk Manager and team to create service tickets and allocate to engineers
- Assisting with reading incoming service reports and supporting in actioning any follow up works as required
- Planning on site works and co-ordination of Engineers
- Coordinating, and organising accommodation for the Service & Heat Supply team
- Generating purchase orders
- Ordering PPE and uniform - liaising with managers and supervisors
- Managing calibration records and arrange equipment testing, ensuring equipment testing is monitored, records are updated, and equipment carried out ahead of expiration dates
- Liaising with suppliers and generating customer quotations for products and/or services
- Liaising with sub-contractors, filing job reports, and ensure works and subcontractor plans are in place
- Providing internal and external customers with job reports, photographs and any additional information required
- Assisting the Parts and Stores Coordinator at Telford with stock management to improve efficiency and assisting with engineer van stock levels and tooling requirements

What we are looking for:

- Good geographical knowledge, covering England and Wales locations
- Experience with database systems and apps
- Experience of delivering administration support in a fast moving and demanding operational environment
- Initiative to work independently, and work as part of a team
- Ability to prioritise workload and competing demands
- Ability to identify and solve problems
- Excellent Microsoft Office skills

What will we offer in return?

We’ve built a culture founded on honesty, working hard, and enjoying ourselves. And we have created a workplace where everyone feels more connected, heard, and valued. You’ll receive, ongoing training and development, be encouraged to work towards relevant accreditations and be able to map out a clear journey of progression within your role. Our employee benefits include:

- 26 days annual leave entitlement plus 8 days for public holidays
- Life Insurance
- Employer pension contribution
- Healthcare Cash Plan
- Access to advice, counselling, and support
- Access to GP services
- Wellbeing tools and resources
- Shopping and lifestyle discounts
- Discounted gym membership

Additional Information:

- Location: Telford, TF1 7AF
- Competitive salary to be discussed at interview.
- Hours of work: 8:00-17:00 (40hrs per week), 1 hour unpaid for lunch
- Office based
- Contract Type: Permanent

**Job Types**: Full-time, Permanent

**Salary**: From £28,000.00 per year

**Benefits**:

- Referral programme
- Work from home

Application question(s):

- Do you have good geographical knowledge, covering England and Wales locations?
- What salary range would you be looking for?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative: 1 year (required)
- Databases: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Telford, TF1 7AF (required)

Ability to Relocate:

- Telford, TF1 7AF: Relocate before starting work (required)

Work Location: In person

  • Service Coordinator

    2 weeks ago

    Telford, United Kingdom Accelleron Full time

    At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and...

  • Service Coordinator

    3 weeks ago

    Telford, United Kingdom Turbocharging UK Full time

    Job Description Summary: Coordinate Service work done at site and ensure it complies with Accelleron 's and customer's standards, procedures and policies. Single point of contact for the customer during the execution of a Service job. **Job Description**: 1. Single Point for Customer. Builds and maintains sustainable relationship with customer. Manages...

  • Shift Coordinator

    4 weeks ago

    Telford, United Kingdom SEAH (Support Elite at Home) Full time

    We are looking for a Shift Coordinator to join our ever-expanding organisation! Due to recent growth, we are looking for someone who has experience in coordinating care to help us organise our Support Workers. Based at our lovely office on Stafford Park in Telford, you would work closely alongside our friendly team to help us to provide a high quality of...

  • Male Relief Support Worker

    5 days ago

    Telford, United Kingdom Creative Support Full time

    Job Reference: 65615 Posted: Monday 29th April 2024 Closing Date**:Monday 13th May 2024** **£11.50 per hour** **Lawley, Telford** *** **Relief/Bank** We are looking for warm, caring and flexible Relief Support Workers to provide person-centred care and support to individuals with learning disabilities in Lawley, Telford. You will be working alongside...

  • Customer Services Coordinator

    21 hours ago

    Telford, United Kingdom Hays Full time

    Customer Services Coordinator Your new company Hays are working on behalf of a Telecoms business in Telford who are looking to recruit a Customer Services Coordinator on a permanent basis. They are currently seeking a highly motivated and customer-focused individual to join their Customer Service team this is a business-critical front-line team who offer a...

  • Male Relief Support Worker

    3 weeks ago

    Telford, United Kingdom Creative Support Full time

    Job Reference: 76617 Posted: Friday 15th March 2024 Closing Date**:Monday 1st April 2024** **£11.50 per hour plus accrued holiday credit (effective from 01 April 2024)** **Telford, Shropshire** *** **Relief/Bank** We are looking for warm, caring and flexible Relief Support Workers to provide person-centred care and support to individuals with...

  • Relief Male Support Worker

    4 weeks ago

    Telford, United Kingdom Creative Support Full time

    Job Reference: 68725 Posted: Thursday 25th April 2024 Closing Date**:Friday 10th May 2024** **£11.50 per hour plus accrued holiday credit** **Telford, Shropshire** *** **Relief/Bank** **We have a fun, new, vacancy for a relief support worker at our service in Lawley, Telford.** **Join our committed staff team at our supported living service in...

  • Relief Male Support Worker

    3 weeks ago

    Telford, United Kingdom Creative Support Full time

    Job Reference: 68639 Posted: Thursday 14th March 2024 Closing Date**:Friday 29th March 2024** **£11.50 per hour plus accrued holiday credit - pay scales are effective from 01 April 2024** **Telford, Shropshire** *** **Relief/Bank** **We have a fun, new, vacancy for a relief support worker at our service in Lawley, Telford.** **Join our committed...

  • Relief Male Support Worker

    1 week ago

    Telford, United Kingdom Creative Support Full time

    Job Reference: 68610 Posted: Thursday 29th February 2024 Closing Date**:Friday 15th March 2024** **£11.50 per hour plus accrued holiday credit - pay scales are effective from 01 April 2024** **Telford, Shropshire** *** **Relief/Bank** **We have a fun, new, vacancy for a relief support worker at our service in Lawley, Telford.** **Join our committed...

  • Customer Services Coordinator

    5 days ago

    Telford, United Kingdom HAYS Full time

    Customer Services Coordinator Your new company Hays are working on behalf of a Telecoms business in Telford who are looking to recruit a Customer Services Coordinator on a permanent basis. They are currently seeking a highly motivated and customer-focused individual to join their Customer Service team this is a business-critical front-line team who offer...

  • Customer Services Coordinator

    6 days ago

    Telford, United Kingdom HAYS Full time

    Customer Services Coordinator Your new company Hays are working on behalf of a Telecoms business in Telford who are looking to recruit a Customer Services Coordinator on a permanent basis. They are currently seeking a highly motivated and customer-focused individual to join their Customer Service team this is a business-critical front-line team who offer a...

  • Relief Male Support Worker

    3 weeks ago

    Telford, United Kingdom Creative Support Full time

    Job Reference: 68818 Posted: Thursday 6th June 2024 Closing Date**:Friday 21st June 2024** **£11.50 per hour plus accrued holiday credit** **Telford, Shropshire** *** **Relief/Bank** **We have a fun, new, vacancy for a relief support worker at our service in Lawley, Telford.** **Join our committed staff team at our supported living service in Lawley...

  • Senior Service Coordinator

    7 days ago

    Telford, United Kingdom Terex Corporation Full time

    Job Description: About the Position: Working Hours: 40 hours Monday to Friday Department: Customer and Product Support Reports to: Service Manager Location: Telford **Benefits**: - Excellent compensation package including competitive salary, healthcare, contributory pension scheme, life assurance cover and team member bonus - Progression opportunities &...

  • Customer Services Coordinator

    7 days ago

    Telford, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyHays are working on behalf of a Telecoms business in Telford who are looking to recruit a Customer Services Coordinator on a permanent basis. They are currently seeking a highly motivated and customer-focused individual to join their Customer Service team this is a business-critical front-line team who offer a wide scope of support to our...

  • Male Relief Support Worker

    1 month ago

    Telford, United Kingdom Creative Support Full time

    We are looking for warm, caring and flexible Relief Support Workers to provide person-centred care and support to individuals with learning disabilities in Lawley, Telford. You will be working alongside our established team of Support Workers, providing respectful personal care and support to our residents and helping them achieve an excellent quality of...

  • Male Relief Support Worker

    4 weeks ago

    Telford, United Kingdom Creative Support Full time

    We are looking for warm, caring and flexible Relief Support Workers to provide person-centred care and support to individuals with learning disabilities in Lawley, Telford. You will be working alongside our established team of Support Workers, providing respectful personal care and support to our residents and helping them achieve an excellent quality of...

  • Customer Service Coordinator

    4 weeks ago

    Telford, Telford and Wrekin, United Kingdom Pertemps Full time

    Customer Service CoordinatorPertemps are currently recruiting for a Customer Service Coordinator on behalf of our client based in Hortonwood, Telford on a Temp-Permanent basis.The successful candidate's main responsibility will be developing and building customer relationships and in turn, liaising with production to ensure that customer expectations are...

  • Customer Services Coordinator

    4 weeks ago

    Telford, United Kingdom Prince Personnel Full time

    Area Telford Job type Permanent Salary Circa £23,500 Reference DE25956 Date added Tuesday, 12th Mar 2024 This is an excellent opportunity for an experienced Customer Services Coordinator to join a well-established and growing organisation based in Telford on a permanent basis. The customer service Coordinator will have direct contact with clients...

  • Customer Service Coordinator

    1 week ago

    Telford, United Kingdom Page Personnel Full time

    Growing FMCG Business Based in Telford - Permanent Role Paying £26,000 per Annum **About Our Client**: My client is a growing FMCG business committed to sustainability seeking a Customer Service Coordinator on a permanent basis. As Customer Service Coordinator, you will be responsible for the following: - Managing customer complaints (log, investigated,...

  • Soft Services Workplace Coordinator

    2 weeks ago

    Telford, United Kingdom ISS Facility Services Full time

    **Soft Services Workplace Co-ordinator** **Contract: Professional & Technology Services** **Location: Shropshire** **Hours of work: 40** **Contract Type: Permanent** In the capacity of a Soft Services Workplace Coordinator, your role is focused on establishing an effective management framework to coordinate activities related to security, concierge, and...