Hearing Care Clinical Assistant

5 months ago

Staffordshire Moorlands, United Kingdom Amplify Hearing Limited Full time

**About us**

An exceptional opening has become available for a Clinical Hearing Care Assistant.

Applicants will be asked to undertake wax removals, general service work and some screening checks.

You must be willing to travel between clinics and locations around Staffordshire

Our work environment includes:

- Training and Development
- Growth opportunities
- Company perks

It takes a passionate individual to join our Audiology team.

Have you got the can-do attitude it takes to be part of our Audiology family?

We are seeking a Hearing Care Clinical Assistant to help work with Hearing Aid Dispensers/Audiologists around the Staffordshire area.

This is an exceptional and dynamic professional opportunity with a generous salary, comprehensive benefits, and the opportunity to advance in your career.

Patient centred care background desired but not essential, on the job training will be provided.
- Deliver excellent customer service
- Explore patient needs - by providing patients with information about their hearing aid(s), how to care for them, and wear them.
- Make minor adjustments to hearing aids.
- Wax removal via micro-suction (only if qualified)
- Assist customers and perform hear-care screening tests

If you have a genuine passion for helping others; have excellent communication skills and self-motivated - this role will interest you.

You could already be working alongside Audiology, maybe in an optical role. Or you could be looking for a change in career.

It is important that you have a friendly professional manner who enjoys helping customers get the most from their hearing devices.

If you do not already have the HCA / BSA qualification, investing in people is crucial and so support is available for you to attend a training course to obtain the relevant qualifications and training.

Ideally applicant should have a patient-centred care background however this is not essential since on the job training will be provided.

We are seeking someone who is driven, self motivated and ambitious to succeed. Ability to demonstrate patience, understanding and compassion, helping patients hear better. Excellent communication skills, articulate, confident and professional.

Full driving license, independent travel required conducting domiciliary visits across Staffordshire.

GCSE English and Maths or equivalent required and a working knowledge of word, excel and diary management.

**Job Types**: Full-time, Permanent

Pay: £18,000.00-£22,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Private dental insurance
- Private medical insurance

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay

Work Location: On the road

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