Healthcare Assistant

5 months ago

Staffordshire, United Kingdom HealthHarmonie Full time

Healthcare Assistant - Dermatology Administrator

**ABOUT THE ROLE**

We are seeking a dedicated and proactive individual to join our team as a Dermatology Healthcare Assistant Administrator. In this role, you will play a crucial part in ensuring the smooth operation of our dermatology clinic and the well-being of our patients. Your responsibilities will include:

- Accurately capture images of skin lesions and promptly upload them to our Tele Dermatology platform for assessment and diagnosis
- Manage and enhance the overall patient experience, providing a welcoming and compassionate atmosphere. Conduct GDPR and COVID security checks with patients to safeguard their data and health.
- Assist medical professionals by handling patient data, ensuring all records are complete and accurate.
- Collaborate with clinical staff to facilitate patient appointments, ensuring efficient scheduling and a seamless patient journey.
- Safely transport specimens to a designated location, adhering to the highest standards of specimen management and security.
- Strictly adhere to infection control procedures to maintain a clean and safe healthcare environment for patients and staff.

**Please note that as we run a 7-day service you will be required to work 5 out of 7 days. Shift patterns are generally between 07:00/ 07:30 - 17:30/18:00**

**Clinic Locations include**:

- Dunston Business village, Stafford Rd, Penkridge, Stafford ST18 9FJ,
- Basford Consulting Rooms, 540 Etruria Rd, Basford, Newcastle-under-Lyme, Newcastle ST5 0SX
- CHC Anglesey clinic, 46 Anglesey St, Hednesford, Cannock WS12 1AA

**ABOUT YOU**
- ** MUST HAVE** a Driving License and own vehicle to visit the multiple sites
- Previous experience in administration is preferable but not essential
- IT literate with proficiency in using computer systems and software
- You must show a great passion for providing high-quality care and take pride in your work

**BENEFITS**
- Contract Type: Full-Time, Permanent
- Starting salary PS22,500 which increases to PS24,000
- Ongoing Support and Training
- Excellent Career Progressions
- Quarterly bonus of PS250
- Claim 0.45 per mile
- 20 days Annual Leave + Bank Holidays + 1 additional day per year of service
- Pension Scheme
- NHS Employee Discounts
- Uniform Supplied
- Full induction and technical training upon commencement

**WE DO NOT PROVIDE SPONSORSHIP CURRENTLY**

**Expectations**

Your training will involve a corporate induction on your first day and then shadowing an experienced team member, which will provide you with the skills and knowledge to be successful in the role. This training is a vital part to the start of your career with us and you will need to commit to full attendance during this time.

**Diversity**

HealthHarmonie Ltd is a fast paced, growing organisation that operates from the vibrant city centre of Birmingham. Established in 2003, the company has grown with the ever-changing healthcare industry and developed its presence across all the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home.

By joining the HealthHarmonie family you will be a part of the fundamental infrastructure needed to deliver excellent patient care across the UK. Whether this be joining us in a clinical role or an administration role your presence in HealthHarmonie is vital. All our roles require you to have an innovative thought process, a willingness to learn new skills and the want to oversee your own career by taking ownership of the role you are completing.

Key words: Healthcare, Imaging Assistant, Call Centre, NHS, Patients, Administration, Telephone Booking, Flexibility, Medicine, Targets, Training, Development, Travelling, Community Services, Vehicle, Mobile.

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