Finance Assistant

1 month ago


Norwich, United Kingdom Companion Care Full time

**FINANCE ADMINISTRATOR - Norwich Sprowston**

**Overview of the position**
**Assist the Finance Manager/Team with the following**:

- Be able to assist clients and colleagues with all insurance related enquires.
- Fully understand and explain the insurance claims process and practice policy for direct claims to clients and colleagues.
- Complete pre-authorisations, submit insurance claims, process payments and queries effectively in a timely manner.
- Complete the debt list in line with the Debt Management Process on a weekly basis.
- Manage and refund where applicable credits on debt list.
- Recommend where appropriate and use the Klarna/Omni Finance portal effectively.
- Process charity funding requests and advise clients and colleagues of charities available.
- Have an objective view and actively improve policies and procedures.
- Cashing up and Banking when required.
- Support Reception and Clinical colleagues with all financial enquiries.
- Work within the practice to prevent and minimise debt.
- Work as part of a team.
- Any other tasks that may be required regarding finance role.

**Other information**
- Reports to Finance Manager.
- Reception duties may also be necessary.
- Must be available to work between 9-6 Mon to Fri.
- Will be required to work until 6pm 2-3 evenings per week.
- Must be flexible to cover holiday/sickness if required.
- 20 hours per week.
- Full training will be given as required.
- Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you_


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