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Customer Service Assistant
4 months ago
The CPD Standards Office is based in Staines upon Thames - we are looking for an additional part time member of staff who is fluent in Arabic to help us with our expansion overseas. You will be required to support our membership team with enquiries, assessments and accreditation of our training providers.
You should have previous experience in a customer services environment, be fluent and capable of assisting clients with queries both in English and Arabic, have excellent customer care skills, good understanding of MS Office and CRM systems and be prepared to go the extra mile when required.
You will be office based - the hours are 09.30 - 14.30 Monday to Thursday. We offer a wellness package, pension and other benefits to staff.
If you think that you can fulfil the requirements please do apply
**Job Type**: Part-time
Part-time hours: 20 per week
**Salary**: £15,600.00 per year
**Benefits**:
- Additional leave
- Company pension
- Gym membership
- On-site parking
- Wellness programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Staines, TW18 4BB: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 2 years (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: PDC 23/03
