Business Rates Officer

3 months ago

London, United Kingdom Akton Recruitment Full time

**Business Rates Officer**

**Newham**

**£21.44 Per Hour
**Job Role**

Deal with all internal and external customers enquiries in a courteous, approachable, helpful and professional manner.

Provide information, support and advice to stakeholders and other services in order to meet the Council's overall standards in service delivery and customer care.

Ensure cash collection is maximised.

Keep the Business Rates Team Leader and Revenues Manager informed of all matters concerning the post holder's workload on a regular basis.

Prepare invoices for payment.

Assist with the preparation of management information, financial information and final accounts within agreed timescales.

Assist in the completion of statutory and other statistical returns.

Prepare schedules for the setting of program parameters in accordance with operational requirements and to set the parameters and run batch programmes as required.

Control and reconcile interfaces and suspense accounts and the Local Valuation List.

Identify cases suitable for recovery and have appropriate skills to choose the best method of recovery to ensure payment.

Ensure that Business Rates debts are collected in accordance with the legislation, procedures, codes of practice and Data Protection Act

**Person Requirement**

At least one year's experience in local authority Business Rates Administration, Collection and Enforcement.

Must have experience with Civica and Academy

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