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Revenues Officer

2 months ago

London, Greater London, United Kingdom CRA GROUP LIMITED Full time
Job Summary

We are seeking a highly skilled Revenues Officer to join our team at CRA GROUP LIMITED. The successful candidate will be responsible for managing a caseload of Council Tax and Business Rates accounts, ensuring accurate and timely collection of revenue due to the Council.

Key Responsibilities
  • Manage a caseload of Council Tax and Business Rates accounts, ensuring accurate and timely collection of revenue due to the Council.
  • Interpret and apply relevant legislation, regulations, and Council policies to ensure compliance and achieve Best Value indicators.
  • Identify and take appropriate collection action on accounts relating to Miscellaneous Income and Housing Benefit Overpayments.
  • Represent the Council in all Courts having jurisdiction for the collection and administration of Council Tax and Business Rates.
  • Develop and implement best practice processes to improve performance and service delivery.
Requirements
  • At least 3 years' experience as a Revenues Officer in both Council Tax and Business Rates.
  • Significant experience of Revenues administration, working practice, and procedures.
  • Experience of dealing directly with and advising members of the public in a professional manner.
  • Experience of attending and interviewing customers at Court.
Working Arrangements

This is a hybrid role, requiring 2 days per week in the office. The successful candidate will be expected to work flexibly and be able to travel to Court as required.