Customer Service Advisor

1 week ago


Preston, United Kingdom Ralph Recruitment Full time

Fantastic Opportunity for a Customer Service Executive to join a very busy, well-established company in the Preston area.

The opportunity is to build relationships with customers, making regular contact to ensure their accounts are maintained, growing and retained. In addition, analysing customer trends and researching current offerings to assist the company in maximising their portfolio.

The Opportunity:

- Manage accounts of all sizes
- Develop a thorough understanding of the clients’ position in the market, their product/service
- Manage client input and feedback
- Establish and build strong working relationships
- Manage day-to-day client communication and ongoing relationships
- As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities
- Proactively remain connected to clients and the ever-changing market to access new search opportunities

About you:

- 1-2 years of customer service and / or account management experience
- Excellent interpersonal, verbal, and written communication
- Organised, detail-oriented with the ability to multi-task, prioritise and respond quickly
- Proficient in MS Office Suite and CRM systems.
- Self-motivated, and team-focused

By submitting your details you are consenting to Ralph Recruitment Ltd providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising Ralph Recruitment Ltd to seek employment on your behalf. You are consenting to your details being forwarded to clients and to giving your consent to your personal data being stored on a database and to use in order to secure employment.**_**_

Thank you for working with Ralph Recruitment Please contact Louisa Ellis for further details.

**Salary**: £19,500.00-£23,500.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Reference ID: Customer Service Preston



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