Customer Service Advisor
7 months ago
Job title
- Customer Service Advisor
Salary
- £20,000 to £24,000
Location
- Preston
Duration - Full time/ Hybrid
Are you a Customer Service Advisor looking for a new challenge?
Do you class yourself as a creative, organised and hard-working individual with high attention to detail?
Are you a social media whizz who loves creating engaging content?
Well this Customer Service Advisor role has got your name written all over it
**As a Customer Service Advisor, your responsibilities will include**
- Preparing orders, including packaging/labelling and coordinating with shipping carriers
- Creating and schedule engaging content for social media platforms promote products/sales
- Collaborating with the marketing team to develop social media campaigns and strategies
- Resolving customer complaints and concerns in a professional and empathetic manner
- Managing inventory levels and product listings on the ecommerce platform
**We are looking for a Customer Service Advisor, with the following skills and experience**
- Previous experience with Adobe Creative Suite (Photoshop, Illustrator, etc.)
- Detail-oriented with excellent organisational and time management skills
- Strong communication skills, both written and verbal, with a customer-centric approach
- Ability to multitask and prioritise tasks in a fast-paced environment
- Problem-solving skills and a proactive attitude towards continuous improvement
- Creativity for creating new products and ways to promote them
**In return, the successful a Customer Service Advisor, will receive a salary of £20,000-£24,000, plus the following benefits**
- 20 days holidays plus bank holidays
- Regular salary reviews & bonuses
- Healthcare insurance
- Christmas Shutdown
- Team Events
**Job Types**: Full-time, Permanent
Pay: £20,000.00-£24,000.00 per year
**Benefits**:
- Company events
- Company pension
- Private medical insurance
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person
Reference ID: 280424
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