Customer Service Advisor

5 months ago


Preston, United Kingdom Fresh Perspective Resourcing Ltd Full time

Job title
- Customer Service Advisor
Salary
- £20,000 to £24,000
Location
- Preston
Duration - Full time/ Hybrid

Are you a Customer Service Advisor looking for a new challenge?

Do you class yourself as a creative, organised and hard-working individual with high attention to detail?

Are you a social media whizz who loves creating engaging content?

Well this Customer Service Advisor role has got your name written all over it

**As a Customer Service Advisor, your responsibilities will include**
- Preparing orders, including packaging/labelling and coordinating with shipping carriers
- Creating and schedule engaging content for social media platforms promote products/sales
- Collaborating with the marketing team to develop social media campaigns and strategies
- Resolving customer complaints and concerns in a professional and empathetic manner
- Managing inventory levels and product listings on the ecommerce platform

**We are looking for a Customer Service Advisor, with the following skills and experience**
- Previous experience with Adobe Creative Suite (Photoshop, Illustrator, etc.)
- Detail-oriented with excellent organisational and time management skills
- Strong communication skills, both written and verbal, with a customer-centric approach
- Ability to multitask and prioritise tasks in a fast-paced environment
- Problem-solving skills and a proactive attitude towards continuous improvement
- Creativity for creating new products and ways to promote them

**In return, the successful a Customer Service Advisor, will receive a salary of £20,000-£24,000, plus the following benefits**
- 20 days holidays plus bank holidays
- Regular salary reviews & bonuses
- Healthcare insurance
- Christmas Shutdown
- Team Events

**Job Types**: Full-time, Permanent

Pay: £20,000.00-£24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Private medical insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Work Location: In person

Reference ID: 280424



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