Invoicing & Collections Specialist
5 months ago
**The Role**
As an Invoicing & Collections Specialist you will be responsible for ensuring accurate invoicing, timely cash collection and maintaining a clean and concise Debtor ledger.
**Who Are We?**
Over the last three decades, we’ve grown with our clients into a nationwide firm offering a diverse range of accountancy, tax, legal, and financial services for clients big and small. We’ve since expanded into a nationwide network spanning London, Birmingham, Manchester, Blackburn, Leeds, Leicester and Dewsbury.
We employ over 145 people, who are all specialists in their field offering a tailored service depending on a client’s needs. We’re also a great unified team, complementing each other’s technical knowledge and network of contacts to offer additional value where possible.
**What You'll Be Doing**
- Collaborate with fee-earners to prepare and issue invoices to clients, ensuring these are accurate and sent in a timely manner.
- Develop and maintain a deep proprietary knowledge of clients through strong portfolio management, professional tenacity, prioritisation, and relationship building.
- Proactively liaise with clients to secure payment in line with agreed terms, set up direct debits, issue invoices/statements and negotiate payment plans.
- Maintain credit control inboxes ensuring that all inbound queries are responded to within our agreed SLAs and collaborate with fee earners to address customer queries for timely resolution.
- Produce aged debt reports to Finance and Divisional Senior Management Team to understand risk, maximise monthly cash collections and reduce debtor days.
- Regular review of debtors with Divisional Heads and Fee Earners to aim for follow up actions.
- Prepare in month cash forecast against targets and provide regular updates on performance.
- Daily posting of cash received from clients to the ledger.
- Adhere to all relevant legislation e.g. Corporate Criminal Offences Act, Bribery Act
- Actively seek process improvement opportunities and make use of technology for automation.
**Who We'd Like To Hear From**
- At least 2+ years previous experience within a similar Credit Control role
- Strong interpersonal skills with a proven ability to communicate effectively and professionally across all levels.
- Professional but tenacious attitude
- Excellent organisational and time management skills to meet targets and deadlines.
- Be able to work efficiently under pressure.
- Experience working in a fast-growing business.
- Ability to work independently and prioritise tasks effectively.
- A confident user of Microsoft packages to intermediary level
- Proficiency in Xero, CCH, QuickBooks, or other accounting software.
**What's On Offer**
- Performance related bonus
- Birthday's off
- Buy & Sell holidays
- Flexible working
- Cycle to work scheme
- Perkbox discounts
- WPA health cash plan
We strive to create an inclusive environment where our people are respected and feel that they can truly be their authentic selves. It's important for us to celebrate difference, so people feel like they belong to a company that cares and values their efforts. We ensure to build long lasting relationships and give everyone the opportunity and support to thrive and develop their career with us
**Job Types**: Full-time, Permanent
Pay: £26,000.00-£29,000.00 per year
**Benefits**:
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Flexitime
- Referral programme
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- credit control: 2 years (preferred)
Work Location: In person
Reference ID: CLTS
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