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Credit and Collections Specialist
1 month ago
Job Role Overview
The role involves working within a client-focused team at Savills, with the responsibility to manage a high-volume portfolio of calls daily and deal with UAC queries to improve collection KPIs.
Key Responsibilities
- Reducing client current outstanding debtors balance
- Chasing payment using the telephone, email, and mail
- Dealing with and resolving tenant queries
- Dealing with and resolving UAC queries
- Issuing invoices, tax receipts, statements, and reminder letters
- Assisting in the reconciliation of problem accounts
- Management of query resolution, chasing colleagues where required
- Monitoring and reporting on aged debtors reports weekly or as required
- Maintaining active communication within the Central Finance team and other internal departments
- Dealing with day-to-day instructions