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Credit and Collections Specialist

1 month ago


Manchester, United Kingdom Savills Full time

Job Role Overview

The role involves working within a client-focused team at Savills, with the responsibility to manage a high-volume portfolio of calls daily and deal with UAC queries to improve collection KPIs.

Key Responsibilities

  • Reducing client current outstanding debtors balance
  • Chasing payment using the telephone, email, and mail
  • Dealing with and resolving tenant queries
  • Dealing with and resolving UAC queries
  • Issuing invoices, tax receipts, statements, and reminder letters
  • Assisting in the reconciliation of problem accounts
  • Management of query resolution, chasing colleagues where required
  • Monitoring and reporting on aged debtors reports weekly or as required
  • Maintaining active communication within the Central Finance team and other internal departments
  • Dealing with day-to-day instructions