Telephonist/administration Assistant

3 weeks ago


Cardiff, United Kingdom Hugh James Full time

An opportunity has arisen within the Trusts and Estates Administration department for a Telephonist/Administration Assistant, on a permanent basis.

Our specialist Trusts and Estates Administration department works on behalf of a number of large high street banks and building societies to offer specialist advice on probate, trusts and estates, lasting powers of attorney and deeds of variation.

The role will involve:

- Filing of correspondence for all lawyers in the department
- Sorting incoming and outgoing post
- Electronically banking cheques for the department
- Returning and writing letters for our unreferenced post
- Filing of trust and estate physical files
- Opening and closing files both manually and electronically
- Preparing court bundles and instruction to counsel and experts
- Large volume photocopying, scanning and general administration
- Assist other departments in line with business needs when required
- Calls to clients
- Taking accurate and detailed telephone messages and information from clients
- Logging correspondence and documents on our document management system
- Retrieving any required documents from our storage facilities

Previous experience in a client/customer services environment would be advantageous.

Competent user of MS Word, Excel and Outlook is a must.

Hugh James is an equal opportunities and disability confident employer.



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