Reception Officer

2 weeks ago


Nottingham, United Kingdom Nottingham Trent University Full time

**Be part of something bigger.**:
**Doing things differently.**:
**Reception Officer - Full time/Permanent X 2**:
**Reception Officer - Part time/Permanent (25 hours per week) X 2**

**£21,650 - £22,530 p.a. pro rata**:
**About the role**

As one of our Reception team, you’ll help bridge the gap between the university and our students and customers, helping us to deliver the university experience, and make sure that our values are placed at the forefront.

You would be reporting directly to our Reception Services Manager where in your role as front of house, you’ll carry out your tasks in a professional and effective fashion, whilst also making sure that our staff, students and visitors all experience a great welcome. We want to guarantee a safe and secure environment for all.
- Recognise and deal with customer queries, requests and problems either face to face, by telephone or in writing.
- Undertake business administrative duties
- Provide a safe and secure environment through effective key control, buildings locking and unlocking procedures and supporting Security team to deliver a safe working environment.

**What you'll bring**
- Excellent customer service skills.
- The ability to work effectively with a wide range of people.
- Have top-notch organizational skills.
- Capability of taking initiative in any given situation.
- A positive can do attitude with a desire to go above and beyond.

For full details, please click the link below for the full job specification.

**Interview date**:from the 21st November 2023

**Join Us**:

- ** Flexibility** - take ownership over how you get your work done. We're open to different working patterns and approaches.
- 25 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
- Generous pension scheme with life assurance. **We contribute 17.2% of your salary.**:

- Range of health and wellbeing services, voluntary benefits, discounts, and savings for all colleagues.
- Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
- And a whole lot more

**About NTU**:

- Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions._



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