Customer Support Executive
3 weeks ago
Location - UK/EU Remote_
- If you are a problem solver, with a customer-centric approach to your work, this is an opportunity to make a real impact in a rapidly evolving industry.**About us**:
Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam.
- We are an extremely fast-growing B2B marketplace changing how the global jewellery industry operates. We connect buyers and sellers of jewellery on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewellery.
- Nivoda has a rapidly developing workforce expanding into new countries with a dynamic, supportive and collaborative culture.
- The company's sales have grown over 100% in the last 12 months, and the team has grown to over 280 employees internationally. We are a global team of big thinkers, risk takers and hard workers.**What you’ll do**:
- Focus on resolving customer issues and ensuring swift response times, making customer satisfaction a top priority.
- Adapt to constant changes in our fast-paced, scale-up environment, and staying ahead of the curve with new product releases enabling you to deliver the best possible experience to our valued clients.
- You will be measured through team KPIs, including resolution time and response time. You'll have the autonomy to set your own KPIs, giving you the freedom to drive your personal and team growth.
**What you’ll need**:
- Minimum 2 years experience in online customer support, live chat, and calls.
- Bilingual speaking English and French
- Organised and able to multitask across different platforms
- Proactive and forward thinking
- Assertive nature and ability to be the voice of the customer when communicating internally
- Excellent cross-functional collaboration skills
**What we offer**:
Opportunity to join us at a dynamic growth phase, where your contributions can have a significant impact on shaping the company's future success
Remote working environment
Flexible working
Unlimited holiday
Fast-paced and global working environment
-
Customer Support Executive
2 weeks ago
London, United Kingdom The Opportunity Hub UK Full timeAre you learning to be a Web developer and are a customer service superstar looking for an opportunity to shine? Look no further! The Opportunity Hub UK is excited to announce that we are currently recruiting for a Customer Support Executive to join one of the fastest growing PropTech companies in the UK. **Company Overview**: Our client is a SaaS business...
-
Customer Support Executive
Found in: beBee jobs GB - 3 weeks ago
London, Greater London, United Kingdom Vitesse PSP Full timeWe are on the Vitesse frontline as the key point of contact for our clients; supporting the fast movement of money to pay claims to insurance policyholders in their time of need. You will be part of a team that strives to put the customer first by meeting their needs and finding ways to improve what we do and the service we provide. Typically, you will be...
-
Customer Support Executive
1 day ago
London, United Kingdom Pink Worm Recruitment Full time**Customer Support Executive (Complaints)** **An exciting opportunity to join a Government supported organisation at their London HQ on a 3 month contract as Customer Support Executive.** **3 month full time contract role** **Immediate start available** In this role you will: Provide advice and guidance to customers Investigate complaints and support...
-
Client Service Executive
1 week ago
London, United Kingdom Customer Management Resourcing (CMR) Full time**Client Service Executive (Contractor)** **Salary: £180-200 day rate Inside IR35** **Duration: 6-12 months** **Hybrid Working (Central London)** We have an amazing opportunity for an experienced Client Service Representative to join an International Asset Management firm based in Central London. This is an excellent chance to work within a rapidly...
-
Commercial Executive
1 day ago
London, United Kingdom C&M Executive Recruitment Full time**Commercial Executive** This global leader in private aviation are looking for a dynamic Commercial Executive to join their vibrant team. As a Commercial Executive you will be the main point of contact for the sales team,fulfilling the clients private flight requirements and assisting with enquiries. **Commercial Executive Role and Responsibilities** -...
-
Customer Support Executive
4 days ago
London, United Kingdom KYND Limited Full time**Who We Are** KYND is a fast-growing Cyber Risk Management company based in London Bridge with an office in Porto, Portugal, and Austin, Texas. We are on a mission to help every organisation to **see**, **understand**, and **manage** the cyber risks that matter to them. We’re all about making complex cyber risks easy to understand. **Role...
-
Customer Operations Executive
4 days ago
London, United Kingdom Lloyd Recruitment Services Ltd Full time**Customer Operations Executive** Lloyd Recruitment Services are delighted to be recruiting on behalf of a leading UK financial services organisation that seek a Customer Operations Executive to assist with the on boarding of Retail and Corporate customers. This is a fantastic opportunity to work, and gain experience within a renowned banking group. They...
-
Customer Marketing Executive
4 days ago
London, United Kingdom LexisNexis Risk Solutions Group Full time**Customer Marketing Executive, EMEA - ICIS, Bishopsgate, London (Hybrid)** ICIS connects data, markets, and customers to create a comprehensive, trusted view of the global commodities markets. For our customers, the intelligence we provide is empowering, which as a result influences thousands of decisions across supply chains every single day. Our...
-
Internal Sales
2 days ago
London, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full timeOur client has a vacancy for an Internal Sales and Customer Support Executive to provide a focus on processing incoming telephone and email sales orders and providing technical information and back up service for market-leading products. This role comes with a competitive salary for the right candidate. Successful applicants will ideally have previous...
-
Customer Operations Executive
3 weeks ago
London, United Kingdom Universtation Limited Full timeWe're looking for a dynamic and experienced Customer Operations Executive to drive our digital retail strategy to new heights. Job Title: Customer Operations Executive Location : London Job Type : Permanent - Full Time Role Overview: + Customer Support: Provide exceptional support to customers, ensuring their inquiries and concerns are addressed...
-
Customer Success Executive
3 days ago
London, United Kingdom MB Group Full timeCustomer Success Executive is a pivotal role in the process of developing new and evolving key existing relationships as the company continues to deliver their strategic growth plans. You will help shape policies and processes, working with our customer base in order to understand their ever-changing needs adding value at each stage of the process. You will...
-
Customer Success Executive
1 day ago
London, United Kingdom MB Group Full timeCustomer Success Executive is a pivotal role in the process of developing new and evolving key existing relationships as the company continues to deliver their strategic growth plans. You will help shape policies and processes, working with our customer base in order to understand their ever-changing needs adding value at each stage of the process. You will...
-
Customer Service Executive
3 weeks ago
London, United Kingdom Bits Full timeJob Description Company Description Bits is a credit card for consumers who want to build credit and improve their lives. We serve under half a million people in the UK and are growing day by day. Role Description This is a full-time on-site role for a Customer Operations Executive in London. The Customer Operations Executive will be responsible for...
-
London, United Kingdom LPMA Full timeClosing Date: - Wednesday 22nd November 2023- Salary: - £25-28k depending on experience plus benefits inc hybrid working- Type: - Permanent- Send CV To: **About this Job**: The role will report to Head of Operations, as well as working closely with the wider Thought Leaders 4 teams. Due to impressive company growth, Thought Leaders 4 is seeking a dedicated...
-
Customer Relationship Executive
1 day ago
London, United Kingdom MBA Full timeCustomer Success Executive is a pivotal role in the process of developing new and evolving key existing relationships as the company continues to deliver their strategic growth plans. You will help shape policies and processes, working with our customer base in order to understand their ever-changing needs adding value at each stage of the process. You will...
-
Customer Support Executive
4 days ago
London, United Kingdom Contact Centre Recruitment Full timeCustomer Support Executive (Night working - Fully Remote) Salary is £37,000 p/a (£30,000 pro rata - 4 day working week) Training is in London (5-week training program) Fantastic Benefits (see below) My client is looking to hire an ambitious, outgoing and proactive Customer Support Executive on a full-time permanent basis, working remotely covering...
-
Executive Director, Parks and Visitor Services
Found in: Talent UK 2 C2 - 3 weeks ago
London, United Kingdom Executive Full timeParks and Visitor Services Division Executive Director, Parks and Visitor Services DBCA0210419 PSCA, Class 2, $196,891 plus 11% Superannuation THIS IS A 5-YEAR, FULL-TIME SENIOR EXECUTIVE SERVICE (SES) POSITION APPLICATIONS FOR THIS POSITION CLOSE AT MIDDAY ON FRIDAY, 10 NOVEMBER 2023 About DBCA and Parks and Wildlife Service: The Parks and...
-
Customer Support Lead
6 days ago
London, United Kingdom Shoobs Full timeShoobs is a Y Combinator backed online discovery & ticketing platform. We are on a mission to give event organisers and upcoming artists a voice within a vastly competitive market. From celebratory club nights, and concerts, to comedy nights, networking events & more. We are at an exciting stage of development and looking for a talented and experienced...
-
Customer Success Executive
Found in: beBee S GB - 3 days ago
London, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. Ready to apply Before you do, make...
-
Customer Success Executive
Found in: Jooble UK C2 - 4 days ago
London, United Kingdom Christopher Keats Media Limited Full timeOur client is a well-known Consultancy connecting brands with advertising/marketing agencies, helping brands unlock commercial advantage through their marketing intelligence platform, a daily destination for accessible content, and their pitch consultancy which enabling brands to make better choices in their agency search. The Customer Success Executive is...