Aftersales Parts Administrator
6 months ago
**Company Overview**
Formed in Kingston upon Hull in 1991 as a manufacturer of insulated panels for cold storage, Paneltex is one of the world’s leading temperature-controlled vehicle body builders and converters. Thirty years later, Paneltex produces hundreds of refrigerated vehicle bodies, vehicle body kits, and portable cold stores a week out of seven specialised factories across the UK.
**Position Title**: Aftersales Parts Administrator
**Location**: Paneltex, Hull Somerden Road
**Hours of work**: 40 hours per week
**Salary**: £24,960
**Other Benefits**: Equivalent of 32 days annual leave (inclusive of bank holidays), Contributory pension scheme & Life Assurance cover.
**Job Overview**
**Key Duties and Responsibilities**
- Raising Sales Orders
- Identifying Parts
- Taking phone calls from customers
- Updating parts books and online shop
- Requesting and organising aluminium to be cut
- Requesting and organise items to be painted
- Requesting bespoke parts to be manufactured by the production team
- Ordering parts via the purchasing department
- Updating outstanding orders reports and customers on order progress
- Assisting with imprest stock - domestic & international
- Continuous improvements
- Liaise with Parts Room team
- Liaise with internal departments to fulfil customer orders/stock needs
- Gaining knowledge of products and parts associated with our builds
- Any other duties associated with the Sales, Aftersales and Parts Department as and when required
- Occasional work in the despatch area
**Knowledge, Skills and Abilities**
- Previous service, sales or spare parts experience would be beneficial
- An understanding of technical drawings
- Good Health and Safety knowledge
- Good customer service skills
- Practical with a high attention to detail
- Problem solving skills
- Ability to work on own and part of a team
- Good communication skills
- Well organised with the ability to work to tight deadlines
If you are keen to join a dynamic, hard-working team of people at a growing, forward-thinking UK manufacturing company, your interest is very welcome.
**_ No agencies please._
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