Recoveries Claims Negotiator

2 months ago


Haywards Heath, United Kingdom Revolution Resourcing (Eastbourne) Ltd Full time

Would you like an exciting new career within Motor Insurance and **Monday to Friday 9am to 5pm**
- **Salary between £19,200 to £25,700 - Depending on experience**:

- **Monday to Friday 9am to 5pm**:

- **Hybrid working of 3 days from home and 2 days office after 3 months service based on performance**:

- **Clear progression matrix**:

- **Fully supportive team throughout**:

- **Fantastic company benefits**:

- **£100 off your car insurance**:

- **A fun place to work**

We have a vacancy for a **Recoveries Claims Negotiator** to join us in our Haywards Heath, West Sussex office. Your main duties include sending claim allegations to at fault third party insurers, requesting reimbursement of our costs and instructing solicitors for litigation. We will offer you excellent training to learn our systems with plenty of ongoing progression to take on more responsibility leading to a successful career within Motor Insurance

If you have excellent customer service skills and compassionate, we’d love to hear from you

**Recoveries Claims Negotiator Job responsibilities**:

- Speaking with customers to provide an update on their claims journey
- Sending allegations to third party insurers and Solicitors
- Submitting any costs to third party companies
- Negotiating costs for Quantum (Damages) disputes
- Recovering costs from debtors for breach of policy/Indemnity withdrawn cases
- Instructing solicitors to commence legal proceedings for outstanding costs
- To proactively establish liability by requesting CCTV/Police evidence/Witness information within SLAs provided.
- Dealing with Non fault cases that happen abroad or within the UK and deal via the Motor Insurance Bureau to successfully secure recovery is made within SLAs.
- Liaising with internal and external companies to bring closure to cases
- Adhere to and consider all regulatory requirements at all times, including TCF, DPA, AML and Anti Bribery principles, and ensure all direct reports are compliant
- Be compliant with health and safety policies at all times
- Ensure compliance with company standards/regulations at all times
- Any other reasonable duties as required

**Recoveries Claims Negotiator Skills & Experience**:

- Excellent customer service experience from financial services or a similar customer service environment but training will be provided
- Knowledge from a Motor Claims environment (Desirable)
- Understanding of motor insurance processes and the end-to-end customer claims process (Desirable)
- Problem-solving skills with the ability to adopt a logical approach to resolving problems
- Good numeracy, literacy and negotiation skills
- Self-motivated and enthusiastic
- Excellent communication, time management and organisation skills
- Desire to learn and develop through continuous training
- Embrace, embed and incorporate our Company Values

**We’re happy to discuss flexible working during the recruitment process.**

**Salary**: £19,200.00-£25,700.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- HAYWARDS HEATH: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in HAYWARDS HEATH



  • Haywards Heath, United Kingdom First Central Services Full time

    Location: - Haywards Heath - Salary: - From £22,000 - Depending on experience - Department: - Customer & Operations We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. Data drives us. It...


  • Haywards Heath, United Kingdom Masson Appointments Ltd Full time

    Are you an experienced Insurance Claims Handler (Negotiator), looking for career development, opportunities, great training and a positive work culture and superb employee benefits? An opportunity has arisen to work for a very employee focused organisation where you will be fully supported and where there are progression opportunities. Do you have motor...

  • Claims Negotiator

    2 weeks ago


    Haywards Heath, United Kingdom First Recruitment Services Limited Full time

    Claims Negotiators / Customer Services Full time permanent role Mon-Fri -0900-1700 - no weekend working! **Salary**: £19,253 is Level 1 / Entry level This is an excellent opportunity to join one the best companies in Sussex as they seek to recruit 4 additional claims negotiators to join their team on a permanent basis. Superb opportunity to join a large...


  • Haywards Heath, United Kingdom Davies Resourcing Full time

    **We’re an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services. ?** Do you have claims experience to include handling personal injury claims? Do you enjoy negotiating and managing each claim to a conclusion and a confident user of the...


  • Haywards Heath, United Kingdom Masson Appointments Ltd Full time

    Are you experienced in handling Personal Injury claims and looking for career development, opportunities, great training and a positive work culture and superb employee benefits? An opportunity has arisen to work for a very employee focused organisation where you will be fully supported and where there are progression opportunities. You will be working...


  • Haywards Heath, United Kingdom First Central Services Full time

    Location: - Haywards Heath or Manchester - Salary: - Up to £28,000 - Depending on experience - Department: - Customer & Operations **We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution,...


  • Haywards Heath, United Kingdom First Central Full time

    **We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.** First Central, a fast-growing UK company shaking up motor and home insurance. We’re different and...


  • Haywards Heath, United Kingdom First Central Full time

    **We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.** First Central, a fast-growing UK company shaking up motor and home insurance. We’re different and...


  • Haywards Heath, United Kingdom Robertson Group Full time

    **Personal Injury Claims Handler job responsibilities**: - Proactively record, process and settle claims in accordance with our principles and to maintain files within our service standards - Own and manage a portfolio, of moderately complex Personal Injury, third party motor claims and associated damage claims, as defined below; within own agreed authority...


  • Haywards Heath, United Kingdom BT6 Resourcing Full time

    **Job Title**: Personal Injury Negotiator **Location**: Salford Quays, Manchester or Haywards Heath, West Sussex **Salary**: £27-30k DOE + Benefits **About the Job** **Our client are an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal...


  • Haywards Heath, United Kingdom First Central Full time

    **We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.** Are you looking for a new career with a fast-growing, dynamic company? Do you have excellent...


  • Haywards Heath, United Kingdom First Central Full time

    **We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.** Are you looking for a new career with a fast-growing, dynamic company? Do you have excellent...


  • Haywards Heath, United Kingdom BT6 Resourcing Full time

    **Job Title**: Personal Injury Negotiator **Location**: Salford Quays, Manchester or Haywards Heath, West Sussex **Salary**: £27-30k DOE + Benefits **About the Job** **Our client are an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal...


  • Haywards Heath, United Kingdom BT6 Resourcing Full time

    **Job Title**: Personal Injury Negotiator **Location**: Salford Quays, Manchester or Haywards Heath, West Sussex **Salary**: £27-30k DOE + Benefits **About the Job** **Our client are an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal...


  • Haywards Heath, United Kingdom First Central Services Full time

    Location: - Haywards Heath or Manchester - Salary: - circa £35,000 depending on experience - Department: - Customer & Operations We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. Data...


  • Haywards Heath, United Kingdom First Central Services Full time

    Location: - Haywards Heath or Manchester - Salary: - circa £35,000 depending on experience - Department: - Customer & Operations We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. Data...

  • Claims Processor

    1 month ago


    Haywards Heath, United Kingdom Collinson Group Full time

    Collinson Group is a global leader in shaping and influencing customer behaviours to drive revenue and value for clients. The group offers a unique blend of industry and sector specialists who together provide Market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits, Insurance and...


  • Haywards Heath, United Kingdom First Central Services Full time

    Location: - Haywards Heath - Salary: - £21,255 FTE (£11,336 pro rata) plus training, progression and benefits - Department: - Customer & Operations We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to...


  • Haywards Heath, United Kingdom Davies Resourcing Full time

    **Our client, an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance coverage are looking to bring in driven and motivated Personal Injury Claims Handlers to their West Sussex office!** Your role as a **Personal Injury Negotiator** will be to proactively manage a portfolio of personal injury claims,...

  • Claims Advisor

    2 months ago


    Haywards Heath, United Kingdom Collinson Full time

    Collinson Group is a global leader in shaping and influencing customer behaviours to drive revenue and value for clients. The group offers a unique blend of industry and sector specialists who together provide Market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits, Insurance and...