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Third Party Claims Negotiator

4 months ago

Haywards Heath, United Kingdom Masson Appointments Ltd Full time

Are you an experienced Insurance Claims Handler (Negotiator), looking for career development, opportunities, great training and a positive work culture and superb employee benefits?

An opportunity has arisen to work for a very employee focused organisation where you will be fully supported and where there are progression opportunities.

Do you have motor insurance expertise within financial services and worked within a claims handling environment? It would be desirable, although not essential, if you also have liability and or credit hire experience.

7.5hour days Monday to Friday between the hours of 8am-5pm. Following your successful training period, you can work hybrid with 2 days in the office and 3 at home.

Your role as a Third Party Claims Negotiator is to proactively record and process claims in accordance with principles and procedures, and to maintain files within service standards. You’ll deal with allocated claims as quickly and efficiently as possiblefrom outset to conclusion within FCA regulations, and legislative and policy guidelines.

**Your Daily Duties will Include**:

- Proactively recording, processing and settling claims and maintaining files
- Ensure that all files are reserved accurately and promptly within our reserving philosophy
- Be personally responsible for ensuring the reserves fully reflect the level of damages on each file
- Process cheques on claims files as required and in accordance with your authorities
- Identify and champion potential fraudulent claims and action as per guidelines
- Ensure liability is agreed within existing case law and accident circumstances
- Effectively negotiate with customers, suppliers and all relevant third-party representatives
- Ensure compliance with company standards/regulations at all times
- Any other reasonable duties as required

**Experience**
- Experience of handling claims (including reserving)
- Dealing with insurers and/or claimants and/or defendants knowledge of motor claims
- Understanding of liability, reserving, assessment, payments, different claimants and claimant representatives
- Good MS office skills