Senior Claims Assessor
1 week ago
**Individual Protection Claims Assessor**
**Job Location: Brighton**
**Work Arrangement: Hybrid, 1 day in the office a week (Thursday)**
We are a company driven by a solid set of **principles** (see below) and purposes such as **diversity**, **equity**, and **inclusion**. Our working culture provides flexibility and naturally a ‘**hybrid’** working model as standard. We are part of the Women in Finance Charter, an initiative set up by the UK’s HM Treasury. We want to **benefit** from the many positives that come by having a more **diverse** working **culture** throughout all levels of seniority and lines of business. Our workforce enjoys **excellent** benefits, including private healthcare, a **brilliant** pension, and a host of other **benefits** to ensure you and yours are kept safe and protected.
**MetLife Success Principles**
- **Build Tomorrow **- We change and innovate for sustained performance
- **Win Together**:
- We collaborate and empower each other to succeed
- ** Own It** - We deliver for our customers
You’ll be joining a business that is expanding, cares about the community and the environment. You will get a 9% pension as standard, increasing to 13% company max contribution (plus your 4% = a 17% pension). You can also get up to 31 days holiday, hybrid working, life assurance - employee, income protection, private medical insurance, mortgage advice, gadget cover, life assurance - partner, critical illness, travel insurance and dental cover.
**Role Value Proposition**
This is the perfect transition role from assessing claims outside of Life, such as RTA, Personal Injury, medical claims assessing etc.
The Claims assessor will contribute to the proactive management of claims administered by MetLife, providing reassurance to customers through service excellence and accuracy of work, whilst developing and maintaining strong relationships with internal and external customers.
**Essential Business Experience and Technical Skills**
Required:
- Previous experience needed with simple claims - hospitalisation, broken bones & funeral benefits (more technical claims such as child cancer, loss of use, amputation & accidental death, experience would be advantageous but not essential as training will be provided)
- Will be exposed to detailed written or visual medical records, must be able show resilience and be able to desensitize
- Need to be able to deal in the correct manner with internal & external customers daily as well as third parties such as GP’s, hospitals and Police, along with detailed police reports.
- Good, polite telephone manner and letter writing required.
MetLife will assist in the funding of Professional Fees for employees where it is relevant and aligned to your position within the organisation. MetLife reserve the right to make a judgement on whether the subscription is relevant or not to your role as well as cease the payment at any time. This type of subscription will not incur “benefit in kind” tax.
**At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.**
To view our MetLife Job Applicants Privacy Notice please click Privacy policy (metlife.co.uk)
MetLife is proud to be an equal opportunity employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. It is the policy of MetLife to ensure equal employment opportunity without discrimination on any basis protected by law.
Requisition #: 133307
To view our MetLife Job Applicants Privacy Notice please click Privacy policy (metlife.co.uk)
Those with disabilities and neurodiverse conditions, please do let us know about your reasonable adjustments to ensure that we can best meet your needs.
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