Resident Engagement Officer

2 weeks ago

London, United Kingdom The Hyde Group Full time

**London Bridge**

**Up to £30,000**

Hyde is looking to recruit a Resident Engagement Officer.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Resident Engagement Officer at Hyde you will be working within the Strategy and Customer Insights team to provide end to end project management for Customer Involvement (CI) activities to ensure the voice of the customer is heard across the organisation and influences service development and service change.

**Responsibilities**
- Supporting local resident groups and tenant associations, helping them to be effective advocates for their communities and access funding where required.
- Contribute to the successful delivery of the Customer Involvement Strategy, with particular focus on providing customers with opportunities to influence service delivery and change, and to scrutinise performance.
- Contribute to the Customer Involvement communications plan and lead on campaigns and publicity for specific projects across a range of internal and external channels.
- Providing advice to, and work collaboratively with, colleagues from across Hyde to ensure we deliver best practice in customer involvement and comply with regulatory standards.
- Provide support to the Development team to engage with residents about regeneration projects, where required.

**Skills and Experience Required**
- Minimum 2 years in a customer engagement role.
- Background in housing desirable but not essential.
- Excellent verbal and written communication skills.
- Strong social media management skills.
- Ability to work effectively as part of a team, but also independently.

**Benefits**:

- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

  • Resident Engagement Officer

    2 weeks ago

    London, United Kingdom Colbern Limited Full time

    888765-3360-23156 NCD Resident Engagement Officer Redbridge Contract £16.35 per hour PAYE Our client is looking for an experienced Resident Engagement Officer To focus on resident and community engagement in the provision on new Council homes. To assist in the provision of an efficient and effective resident engagement service, building the capacity of...

  • Resident Engagement Officer

    4 days ago

    London, United Kingdom LANGWRIGHTS INDEPENDENT ESTATE AGENTS LTD Full time

    To focus on resident and community engagement in the provision on new Council homes. To assist in the provision of an efficient and effective resident engagement service, building the capacity of residents to comment on and participate in improving service delivery. To ensure the service is responsive and customer-orientated and that resident groups and...

  • Resident Engagement Officer

    2 weeks ago

    London, United Kingdom Novax Recruitment Full time

    **Resident Engagement Officer** **Redbridge** **Contract** **£19 Umbrella** We are currently looking for a Resident Engagement Officer for a role in Redbridge. The postholder will focus on resident and community engagement in the provision on new Council homes. To assist in the provision of an efficient and effective resident engagement service, building...

  • Resident Engagement Officer

    3 weeks ago

    London, United Kingdom Lambeth Council Full time

    **Resident Engagement Officer - Estate Renewal** **PO2, £41,967 - £44,862 **About Us**: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth...

  • Resident Engagement and Caseload Officer

    1 month ago

    London, United Kingdom Novax Recruitment Ltd Full time

    **Resident Engagement and Caseload Officer** **Islington** **£21 per hour** **Full Time Contract** Novax Recruitment is actively seeking a Resident Engagement and Caseload Officer based in Islington. This is a temporary assignment working full time hours, with scope for extension and a permanent position. **The role**: - Supporting Islington residents to...

  • Resident Engagement and Caseload Officer

    2 weeks ago

    London, United Kingdom Akton Recruitment Full time

    **Resident Engagement and Caseload officer** **Islington** **£27/hr** **Start date: ASAP** AKTON recruitment is working closely with the local authorities and we are looking for a Resident Engagement and Caseload officer in the Islington area. DBS is required for this role. 3 - 6 months contract. Hybrid working, 2-3 days in the office and 2 days...

  • Resident Engagement

    3 weeks ago

    London, United Kingdom One Housing Group Full time

    **Resident Engagement & Partnerships Officer** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. We are proud of our...

  • Resident Engagement and Partnerships Officer

    2 weeks ago

    London, United Kingdom One Housing Group Full time

    **Resident Engagement and Partnerships Officer** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a...

  • Resident Engagement Officer

    2 months ago

    London, United Kingdom King's College London Full time

    Job description This post will be offered on a full-time, indefinite contract. Key responsibilities - Lead and inspire a staff/student team to engage and positively impact our residents time at King’s - Consistently explore ways to improve the programme increase our reach and engagement - To act as a lead and an example of student engagement, on-line and...

  • Resident Engagement Officer

    1 week ago

    London, United Kingdom King's College London Full time

    Job description This post will be offered on a full-time, indefinite contract. Key responsibilities - Lead and inspire a staff/student team to engage and positively impact our residents time at King’s - Consistently explore ways to improve the programme increase our reach and engagement - To act as a lead and an example of student engagement, on-line and...

  • Complaints And Resident Engagement Officer

    7 days ago

    London, United Kingdom Pertemps Harrow Full time €15

    Complaints and Resident Engagement Officer Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary (Ongoing) Hours of Work: Full-time, 35 hours (Hybrid working) Rate: £15.39 per hour (Payee) Address: Forward Drive, Harrow, HA3 8NT Harrow Council is actively seeking a dedicated Complaints and Resident Engagement Officer to...

  • Complaints And Resident Engagement Officer

    7 days ago

    London, United Kingdom Pertemps Harrow Full time €15

    Complaints and Resident Engagement Officer Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary (Ongoing) Hours of Work: Full-time, 35 hours (Hybrid working) Rate: £15.39 per hour (Payee) Address: Forward Drive, Harrow, HA3 8NT Harrow Council is actively seeking a dedicated Complaints and Resident Engagement Officer to...

  • Complaints And Resident Engagement Officer

    6 days ago

    London, United Kingdom Pertemps Harrow Full time

    Complaints and Resident Engagement Officer Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary (Ongoing)Hours of Work: Full-time, 35 hours (Hybrid working)Rate: £15.39 per hour (Payee)Address: Forward Drive, Harrow, HA3 8NT Harrow Council is actively seeking a dedicated Complaints and Resident Engagement Officer to join...

  • Complaints and Resident Engagement Officer

    2 weeks ago

    Marlborough, Greater London, United Kingdom Pertemps Harrow Full time

    Complaints and Resident Engagement Officer Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary (Ongoing) Hours of Work: Full-time, 35 hours (Hybrid working) Rate: £15.39 per hour (Payee) Address: Forward Drive, Harrow, HA3 8NT Harrow Council is actively seeking a dedicated Complaints and Resident Engagement Officer to...

  • Iwork Resident Engagement and Caseload Officer

    8 hours ago

    North London, United Kingdom Colbern Limited Full time

    231534-2446-23199 NCD iWork resident engagement and caseload officer Islington Contract £20.63 per hour PAYE Our client is looking for an experienced iWork resident engagement and caseload officer. This post are responsible for supporting Islington residents to secure good and sustained paid employment through providing advice, information, employer...

  • Iwork Resident Engagement and Caseload Officer

    1 month ago

    London, United Kingdom iWork Recruitment Limited Full time

    Contract to start on 25-02-24 until 19-05-24 with a possible extension. **Key responsibilities** Thse posts are responsible for supporting Islington residents to secure good and sustained paid employment through providing advice, information, employer engagement and practical medium term support. There will also be a duty officer function, offering advice...

  • Iwork Resident Engagement and Caseload Officer

    3 weeks ago

    North London, United Kingdom Colbern Limited Full time

    218801-6336-2440 NCD iWork Resident Engagement and Caseload Officer Islington Contract £21.92 per hour Our client is looking for an experienced iWork Resident Engagement and Caseload Officer. Do you have experience of helping others to get the jobs they really want? Islington’s iWork team are looking for a temporary caseworker to help us support local...

  • Consultant (Resident Engagement)

    3 weeks ago

    London, United Kingdom Ark Workplace Risk Full time €45,000

    We are proud of our People and continually seek to build their knowledge and experience into the most powerful team in the industry. CONSULTANT (RESIDENT ENGAGEMENT) Ark Workplace Risk is the market thought leader of building safety assurance services and risk compliance and safety in the built environment. We are a mid-sized company on a high...

  • Consultant (Resident Engagement)

    3 weeks ago

    London, United Kingdom Ark Workplace Risk Full time €45,000

    We are proud of our People and continually seek to build their knowledge and experience into the most powerful team in the industry. CONSULTANT (RESIDENT ENGAGEMENT) Ark Workplace Risk is the market thought leader of building safety assurance services and risk compliance and safety in the built environment. We are a mid-sized company on a high...

  • Consultant (Resident Engagement)

    3 weeks ago

    London, United Kingdom Ark Workplace Risk Full time

    We are proud of our People and continually seek to build their knowledge and experience into the most powerful team in the industry. CONSULTANT (RESIDENT ENGAGEMENT) Ark Workplace Risk is the market thought leader of building safety assurance services and risk compliance and safety in the built environment. We are a mid-sized company on a high...