Resident Engagement Manager
4 weeks ago
We are seeking a Resident Engagement Manager to join our team at Legal & General Affordable Homes. As a key member of our organization, you will be responsible for delivering against our resident engagement model to ensure customers are at the heart of decision making and are able to provide meaningful feedback to ensure our landlord services are meeting customer needs.
The successful candidate will have proven experience of overseeing resident engagement functions, preferably in a housing context, and knowledge of statutory and regulatory requirements for Registered Providers in involving and empowering residents in decision making.
Key responsibilities will include creating formal structures of resident engagement, including resident panels to scrutinise areas of service delivery, and collaborating with our management providers to assess and assure areas of localized resident engagement.
We offer a competitive package, including a performance-related bonus plan, generous pension contribution, and private medical insurance. If you are passionate about creating a safe, secure, and affordable place for everyone to call home, we would love to hear from you.
- Deliver against our resident engagement model to ensure customers are at the heart of decision making.
- Create formal structures of resident engagement, including resident panels.
- Collaborate with our management providers to assess and assure areas of localized resident engagement.
- Ensure our landlord services are meeting customer needs.
We strive to be open, mindful, and inclusive, and are always willing to discuss flexible working arrangements and reasonable accommodations for candidates with specific needs.
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Resident Engagement Manager
4 weeks ago
London, Greater London, United Kingdom CIH International Housing Group Full timeJob DescriptionAt CIH International Housing Group, we are seeking a highly skilled Resident Engagement Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional resident engagement services, ensuring that our customers are at the heart of decision-making and are able to provide meaningful feedback.Key...
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Resident Engagement Manager
2 weeks ago
London, Greater London, United Kingdom Legal & General Affordable Homes Full timeAbout the Role:We are seeking an experienced Resident Engagement Manager to join our team at Legal & General Affordable Homes. As a key member of our organization, you will play a vital role in delivering our resident engagement model, ensuring that our customers are at the heart of decision-making and are able to provide meaningful feedback.The successful...
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Resident Engagement Manager
4 weeks ago
London, Greater London, United Kingdom https:jobs-redefined.cositemap Full timeJob DescriptionWe are seeking a Resident Engagement Manager to join our team at Affordable Homes. As a key member of our organization, you will be responsible for delivering against our resident engagement model to ensure customers are at the heart of decision making and are able to provide meaningful feedback to ensure our landlord services are meeting...
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Resident Engagement Manager
4 weeks ago
London, Greater London, United Kingdom CIH International Housing Group Full timeAbout the RoleWe are seeking a highly skilled Resident Engagement Manager to join our team at CIH International Housing Group. As a key member of our organization, you will play a vital role in driving resident engagement and ensuring that our services meet the highest standards.Key ResponsibilitiesDevelop and implement effective resident engagement...
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Resident Engagement Specialist
4 weeks ago
London, Greater London, United Kingdom Ark Workplace Risk Full timeJob Title: Resident Engagement SpecialistWe are seeking a highly skilled Resident Engagement Specialist to join our team at Ark Workplace Risk. As a key member of our team, you will be responsible for delivering a range of services to support Accountable Persons with various resident engagement solutions.Key Responsibilities:Collaborate with our team to...
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Resident Engagement Officer
3 weeks ago
London, Greater London, United Kingdom Woking Borough Council Full timeRole OverviewThe Resident Engagement Officer role is a key position within the Housing Service, reporting to the Resident Engagement Team Leader. This role provides critical support to the Resident Engagement Team, ensuring compliance with the Consumer Standards set by the Regulator of Social Housing.Key ResponsibilitiesSupport the delivery of tenant,...
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Director of Resident Engagement
7 days ago
London, Greater London, United Kingdom Clarion Housing Group Full timeAbout Clarion Housing GroupWe are a leading social housing provider with a mission to provide and maintain homes for those that need them most.Our transformation programme, Connect, aims to improve our services and meet the evolving needs of our residents. We are looking for a seasoned leader to join our team and help shape our service design and...
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Senior Resident Engagement Specialist
7 days ago
London, Greater London, United Kingdom Ark Workplace Risk Full timeAbout UsAt Ark Workplace Risk, we're dedicated to providing innovative solutions for building safety assurance and risk compliance in the built environment.Job SummaryWe're seeking a highly skilled Senior Resident Engagement Specialist to join our team. This role will involve delivering resident engagement solutions, supporting the development of Safety Case...
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Cluster Sales Manager
3 weeks ago
South West London, London, United Kingdom Resident Hotels Full timeAre you interested in progressing your career in Sales and looking for a new challenge? Resident Hotels is seeking an enthusiastic Cluster Revenue Manager - Maternity Cover to join our growing team, creating personalised experiences to mirror our guests onsite experience. Resident Hotels is a specialist Hotel Management platform, that manages three hotel...
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Resident Liaison Officer
4 weeks ago
London, Greater London, United Kingdom United Living Group Full timeJob DescriptionAs a key member of our team at United Living Group, you will play a vital role in making a genuine difference to the lives of the people we work with. This is an excellent opportunity to develop your career in property services and work collaboratively with a range of stakeholders.You will be a visible point of contact for customers, engaging...
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Cluster Sales Manager
3 weeks ago
South West London, London, United Kingdom Resident Hotels Full timeAre you interested in progressing your career in Sales and looking for a new challenge?Resident Hotels is seeking an enthusiastic Cluster Sales Manager - Maternity Cover to join our growing team, creating personalised experiences to mirror our guests onsite experience.Resident Hotels is a specialist Hotel Management platform, that manages three hotel brands...
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Building Safety Project Manager
8 hours ago
London, E16 2QU, East London, United Kingdom London Borough of Newham Full time```html Who You Are You are a knowledgeable and experienced Building Safety Project Manager with a deep understanding of building construction methods, materials, and regulations. You have excellent project management skills and a proven track record of delivering results on time and to a high quality. You are adept at stakeholder engagement and can...
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Resident Liaison Officer
3 weeks ago
London, Greater London, United Kingdom Guildmore Full timeWe are seeking a Resident Liaison Liaison Officer to collaborate with clients, project teams, operatives, and subcontractors at Guildmore. The successful candidate will be based at one of our sites in North London and may be required to travel to other locations. The goal is to advance works with minimal disruption, prioritising exceptional customer-focused...
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Resident Liaison Officer
3 weeks ago
London, Greater London, United Kingdom United Living Group Full timeRole OverviewAs a key member of our team at United Living Group, you will play a vital role in delivering exceptional customer service to our residents. As a Resident Liaison Officer, you will be the primary point of contact for customers, engaging with them through various channels such as newsletters, meetings, and site visits.Key Responsibilities:Ensure...
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Resident Client Services Manager
4 weeks ago
London, Greater London, United Kingdom https:jobs-redefined.cositemap Full timeAbout the RoleWe are seeking a highly skilled Resident Client Services Manager to join our team at Affordable Homes. As a key member of our client services team, you will play a vital role in driving resident engagement and ensuring that our services meet the highest standards.Key ResponsibilitiesDevelop and implement resident engagement strategies to...
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Resident Experience Manager
2 weeks ago
London, Greater London, United Kingdom deverellsmith Full time £45,000 - £50,000Resident Project and Complaints ManagerAbout the RoleWe are seeking a highly skilled Resident Project and Complaints Manager to join our team at Deverell Smith. As a key member of our organization, you will be responsible for shaping the resident experience, managing complex projects, and ensuring regulatory compliance.Key ResponsibilitiesCustomer Experience...
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Cluster Sales Director
3 weeks ago
London, Greater London, United Kingdom Resident Hotels Full timeKey Responsibilities:• Develop and implement sales strategies tailored to the hotel market, ensuring alignment with overall business objectives.• Collaborate closely with revenue management, analytics, and reservations departments to ensure efficient use of systems like PMS, RMS, Cvent, and Intelligence systems.About the Role:Resident Hotels is seeking...
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Resident Client Services Manager
4 weeks ago
London, Greater London, United Kingdom MMP Consultancy Full timeAbout the Role:We are seeking a highly skilled Resident Engagement Manager to oversee a building envelope project in London. This role focuses on resident relocations, stakeholder engagement, and day-to-day operational management to ensure minimal disruption during construction works across five residential towers.Key Responsibilities:Lead and coordinate the...
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Night Duty Manager
3 weeks ago
Central London, London, United Kingdom The Resident - Soho Full timeThe Resident Soho is currently recruiting for a Night Duty Manager to join their friendly team! The Resident is an innovative brand of city centre hotels in London and Liverpool. We focus on providing excellent rooms, in exceptional locations with heartfelt hospitality. Located in carefully chosen urban neighbourhoods, our hotels provide our guests with a...
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Resident Property Manager
3 weeks ago
London, Greater London, United Kingdom Deverell Smith Recruitment Ltd Full timeJob Title: Resident Property ManagerLocation: LondonSalary: £31-33KWorking Hours: Monday - Friday 9am - 6pm with the occasional Saturday working (currently 1 in 3 Saturdays). A day off in lieu will be given on a Monday when required to work Saturday.We are working with a build-to-rent company that is looking for a Resident Property Manager to join their...