System Support Administrator
2 months ago
We are Avanti West Coast and we are busy making rail the greener, cleaner, and comfier way to go. A joint venture between First Group and Trenitalia, we are going all out to transform train travel on the West Coast Main Line and we are looking forward to whooshing more people to their destinations in industry-leading comfort.
Every one of our colleagues are encouraged to make a difference today to look after tomorrow. We¿re passionate about people sharing their spark and get a buzz seeing our teams take pride. With employees based right across the country, we love to win together and drive a culture which stands for progress
- ready to raise the bar at every opportunity.
**We have an exciting opportunity to join our Safety Team as a System Support Administrator.**
In this role, you will provide operational technical support to our front line staff and managers for our competence management system (ACMS).
**Key accountabilities for this role include**:
- Ensuring all colleagues within the scope of the database are recorded and all their information is kept up to date including arrivals and leavers.
- Producing period reports from the ACMS database to feed into Safety Council.
- Maintaining future modules.
- Working with I.T Development Team to identify opportunities to replace paper-based processes with the introduction of new technologies and media.
- Working with the Operations Standards Manager to ensure the ACMS database is maintained and develop into a strategic business system that provides key business solutions.
- Working as directed by the Operations Standards Manager
- Introducing industry best practice into Avanti West Coast processes and attending ACMS workshops.
**You will be able to demonstrate**:
- Excellent administrative and organisational skills
- Confident with IT skills
- Microsoft page including excel
- Excellent team player
- Good verbal and written communication skills
- Positive working attitude
**Benefits include**:
- Final salary pension
- Free travel on Avanti West Coast for you/spouse/partner/dependents
- Privilege Travel card (75% off other train operators fares for leisure travel)
- 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
- 10 free journeys on other First Group Train Operators
At Avanti West Coast, we value the differences that make each of us outstanding Avanti West Coast recognises the benefits of building a diverse workforce and employing people from diverse backgrounds, which includes their race, religion, age, gender, gender identity, disability and sexual orientation.
Everyone who joins Avanti West Coast becomes part of our close-knit team. We're committed to ensuring that Avanti West Coast is inclusive, a place where people are encouraged to be themselves, and not an edited version to fit in. A place where differences are encouraged, recognised, accepted and put to good use
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