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System Support Administrator

2 months ago


Birmingham, Birmingham, United Kingdom Avanti West Coast Full time
Position: System Support Administrator

Location: Birmingham

Salary: Competitive

Employment Type: Fixed Term (12 months)

Overview:
Join our dynamic Safety Team at Avanti West Coast as a System Support Administrator. In this pivotal role, you will provide essential support to our frontline personnel, ensuring they have the necessary resources for effective ACMS functionality.

Key Responsibilities:
- Maintain and update our database to accurately reflect employee information, including onboarding and offboarding processes.
- Collaborate closely with the IT Development team to identify opportunities for process optimization and the integration of innovative technologies.
- Generate reports and contribute data to our Safety Council to ensure compliance and effective risk management.

Qualifications:
We are looking for candidates who can demonstrate:
  • Exceptional administrative and organizational capabilities
  • Proficiency in IT skills, particularly Microsoft Office Suite including Excel
  • Strong teamwork abilities
  • Effective verbal and written communication skills
  • A positive and proactive work attitude

Benefits:
As part of our commitment to our employees, we offer a range of benefits, including:
  • Final salary pension scheme
  • Complimentary travel on Avanti West Coast for you and your dependents
  • Privilege Travel card providing significant discounts on leisure travel
  • Generous holiday allowance, increasing with years of service
  • Free journeys on other First Group Train Operators

At Avanti West Coast, we celebrate diversity and are dedicated to creating an inclusive environment where all employees feel valued and empowered. We recognize the unique contributions of individuals from various backgrounds and strive to foster a workplace where everyone can thrive.