Claims Handler

5 months ago

Chester, United Kingdom Proximo Group Full time

As an award-winning company, here at **Proximo **we place our Customers and People at the heart of everything we do We are passionate about our values and are looking for like-minded people who share the same energy and commitment to provide an outstanding customer service.

We currently are seeking a great **Claims Handler **to join our fast-growing team based in Chester paying up to £23k. You will be joining an upbeat, fun, work hard - play hard culture in a vibrant and positive office environment.

The successful **Claims Handler **will have excellent communication skills, good time management, and be able to build a rapport with customers. In return for this, **Claims Handler **will receive some great benefits including:

- Chester Zoo discounts
- Westfield health plan (including.eg, eye/dentist etc
- Retail cashback scheme
- Smart/casual dress code
- Service reward scheme
- Cycle to work Scheme.
- Free on-site parking
- 25 days holiday and Bank Holidays
- PLUS your Birthday off

As an **Investors in People GOLD standard **employer, we don’t just invest in you, we will provide you with all the latest technology, support and knowledge to help you maintain and deliver excellent service to our customers.

**Responsibilities**
- To work actively and effectively in order to process accident claims as part of the company’s claims management procedures.
- Work within and provide support to all areas within the Operations Department
- To manage workload effectively
- To achieve and maintain company service standards
- To achieve and maintain individual, team and departmental targets
- Complete regular updates to clients regarding the progress of their claim
- Working within and achieve service level agreements for individual Departments and Business Referrers.

These are just some of the main tasks required.

If you think this sounds like you and are ready to take the next step in your career - APPLY NOW

We are an industry leading specialist vehicle provider, who delivers excellent bespoke solutions to our business partners and end-customers. We are a leading Claims Management and Credit Hire Company based in Chester and we are renowned for the level of service we offer our customers and are proud to be one of the fastest growing brands in our industry with exciting plans for the future

**Our values** are at the **HEART** of everything we do for our Customers and People:
- Honesty
- Excellence
- Accountability
- Respect
- Teamwork

For Proximo, having a friendly, diverse, and inclusive atmosphere is crucial to achieving our best-in-class goal. When everyone feels free to be their best selves at work, Proximo thrives. We want our employee base to match the variety of our customer base. While we strive to maintain a culture where employees feel appreciated and valued for their individual potential, we celebrate diversity.

Our dedication to diversity is authentic, continuously developing, and top-down driven.

Proximo takes great satisfaction in being open to everyone. No matter your gender, sexual orientation, disability, race, marital status, ethnicity, religion, or social class, we encourage you to apply. We support diverse workplaces where our employees may always give and display their best selves.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Chester, Cheshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Customer Service

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