Personal Injury Claims Handler

5 months ago

Chester, United Kingdom Proximo Full time

As an award-winning company, here at **Proximo**we place our Customers and People at the heart of everything we do We are passionate about our values and are looking for like-minded people who share the same energy and commitment to provide an outstanding customer service.

We currently are seeking a great **Personal Injury Claims Handler **to join our fast-growing team based in Chester paying up to £22k. You will be joining an upbeat, fun, work hard - play hard culture in a vibrant and positive office environment.

The successful **Personal Injury Claims Handler **will have excellent communication skills, good time management, and be able to build a rapport with customers. In return for this, the **Personal Injury Claims Handler **will receive some great benefits including:

- Chester Zoo discounts
- Westfield health plan (including.eg, eye/dentist etc
- Retail cashback scheme
- Smart/casual dress code
- Service reward scheme
- Cycle to work Scheme.
- Free on-site parking
- 25 days holiday and Bank Holidays
- PLUS your Birthday off

As an **Investors in People GOLD standard **employer, we don’t just invest in you, we will provide you with all the latest technology, support and knowledge to help you maintain and deliver excellent service to our customers.

Please see below skills and experience required:

- You will take responsibility of your pre-litigated files from start to completion.
- Must have the ability to work effectively in a team with the passion and desire to contribute effectively to this vibrant and dynamic practice that offers excellent career progression opportunities.
- Handling files by way of obtaining medical reports, liaising with clients, disclosing reports and attempting to reach settlement or issuing cases in line with company expectations.
- Manage client’s expectations in relation to settlement of their case.
- You will use our in-house case management system (Proclaim) and will liaise with clients, insurers, expert witnesses and solicitors.
- You will be instructing experts and preparing court bundles
- Comply with CPD or other training requirements.
- Carry out such additional administrative duties as required by the Practice Director.
- Must have the ability to work effectively in a team with the passion and desire to contribute effectively to this vibrant and dynamic practice that offers excellent career progression opportunities.
- To encourage and promote the image and ethos of the practice.
- To ensure the confidentiality and security of all client documentation and information.
- To maintain high standards in the processing of client work, both in respect of professional standards and client care.
- To maintain good professional working relationships both internally and externally.

If you think this sounds like you and are ready to take the next step in your career - APPLY NOW

We are an industry leading specialist vehicle provider, who delivers excellent bespoke solutions to our business partners and end-customers. We are a leading Claims Management and Credit Hire Company based in Chester and we are renowned for the level of service we offer our customers and are proud to be one of the fastest growing brands in our industry with exciting plans for the future

**Our values** are at the **HEART** of everything we do for our Customers and People:
- Honesty
- Excellence
- Accountability
- Respect
- Teamwork

At Proximo, we are an equal opportunities employer who is committed to diversity and inclusion in the workplace.

**Job Types**: Full-time, Permanent

Schedule:

- 8-hour shift
- Day shift

Ability to commute/relocate:

- Chester: reliably commute or plan to relocate before starting work (required)

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£22,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Chester: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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